3. Please indicate how important each of the following Resort offerings is to you and also how satisfied you are with each.
5=Very Satisfied 4=Satisfied 3=Neutral 2=Dissatisfied 1=Very Dissatisfied N.O.=No Opinion
5=Very Important 4=Important 3=Neutral 2=Unimportant 1=Very Unimportant
HIGH ----- IMPORTANCE ------ LOW
HIGH ---- SATISFACTION ---- LOW
5
4
3
2
1
5
4
3
2
1
N.O.
Overall Resort Appearance
O
O
O
O
O
O
O
O
O
O
O
Overall Resort Landscaping
O
O
O
O
O
O
O
O
O
O
O
Appearance of owners’ lots
O
O
O
O
O
O
O
O
O
O
O
Appearance of owners’ RV’s
O
O
O
O
O
O
O
O
O
O
O
Lot Services (trash pick-up, mowing, irrigation)
O
O
O
O
O
O
O
O
O
O
O
ES Clubhouse Facilities
O
O
O
O
O
O
O
O
O
O
O
ES Owners’ Lounge
O
O
O
O
O
O
O
O
O
O
O
LP Clubhouse Facilities
O
O
O
O
O
O
O
O
O
O
O
Dining (Bella Roma)
O
O
O
O
O
O
O
O
O
O
O
Dining (Marge’s Snack Bar)
O
O
O
O
O
O
O
O
O
O
O
Hair Salon
O
O
O
O
O
O
O
O
O
O
O
Resort Social Events
O
O
O
O
O
O
O
O
O
O
O
Convenience Store
O
O
O
O
O
O
O
O
O
O
O
Administration Services
O
O
O
O
O
O
O
O
O
O
O
Guardhouse and Gate
O
O
O
O
O
O
O
O
O
O
O
Maintenance Yard
O
O
O
O
O
O
O
O
O
O
O
Dog Relief Areas
O
O
O
O
O
O
O
O
O
O
O
Main Laundry Facility
O
O
O
O
O
O
O
O
O
O
O
Golf
O
O
O
O
O
O
O
O
O
O
O
Golf Shack Area
O
O
O
O
O
O
O
O
O
O
O
Tennis
O
O
O
O
O
O
O
O
O
O
O
Pickleball
O
O
O
O
O
O
O
O
O
O
O
Fitness
O
O
O
O
O
O
O
O
O
O
O
ES Clubhouse Swimming Pool
O
O
O
O
O
O
O
O
O
O
O
LP Clubhouse Swimming Pool
O
O
O
O
O
O
O
O
O
O
O
Satellite Areas Swimming Pools
O
O
O
O
O
O
O
O
O
O
O
Hot Tubs
O
O
O
O
O
O
O
O
O
O
O
Tennis Courts
O
O
O
O
O
O
O
O
O
O
O
Restroom/Shower Areas
O
O
O
O
O
O
O
O
O
O
O
Laundries
O
O
O
O
O
O
O
O
O
O
O
2
Outdoor Resort Palm Springs
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