6. A. Please respond to the following statement: “I would recommend lot ownership at Outdoor Resort Palm Springs to my friends and associates.”
Strongly Agree
Strongly Disagree
Agree
Neutral
Disagree
O
O
O
O
O
B. If you would not recommend the Resort to others, what are your reasons? Or, if you would recommend the Resort to others, what is the first thing you would mention to them as a reason for purchasing a lot?
7. Please indicate your satisfaction with these characteristics of the Resort’s current Board of Directors, Committees and Management: (5) Very Satisfied (4) Satisfied (3) Neutral (2) Dissatisfied (1) Very Dissatisfied No Opinion Board of Directors Overall performance of Board O O O O O O Communication with membership O O O O O O Financial oversight O O O O O O Responsiveness to member comments & suggestions O O O O O O Degree to which Board is representative of membership O O O O O O
Committees (i.e., Planning, Finance, A&A, Safety & Security, Activities, etc.) Effectiveness of Resort committees
O
O
O
O
O
O
Opportunity to serve on committees
O
O
O
O
O
O
General Resort Management Management effectiveness
O
O
O
O
O
O
Responsiveness to member comments and suggestions
O
O
O
O
O
O
Ability to build effective management team
O
O
O
O
O
O
8. Please indicate your satisfaction with the following aspects of existing communications at the Resort:
(5) Very Satisfied
(4) Satisfied
(3) Neutral
(2) Dissatisfied
(1) Very Dissatisfied
No Opinion
E-mail Communications (Constant Contact) Information/content
O
O
O
O
O
O
Timeliness of information/content
O
O
O
O
O
O
Resort Website Information/content
O
O
O
O
O
O
Timeliness/updating of information/content
O
O
O
O
O
O
Ease of navigation
O
O
O
O
O
O
Usefulness to you
O
O
O
O
O
O
Digital Signage Clear and easy to read information
O
O
O
O
O
O
Timeliness of information/content
O
O
O
O
O
O
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Outdoor Resort Palm Springs
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