12. Please rate your satisfaction with the following aspects of the ES Clubhouse facilities:
(5) Very Satisfied
(4) Satisfied
(3) Neutral
(2) Dissatisfied
(1) Very Dissatisfied
No Opinion
Exterior appearance
O
O
O
O
O
O
General interior appearance
O
O
O
O
O
O
Ballroom
O
O
O
O
O
O
Marge’s Snack Bar
O
O
O
O
O
O
Owners’ Lounge
O
O
O
O
O
O
Open bar area
O
O
O
O
O
O
Pergola area
O
O
O
O
O
O
Kitchen
O
O
O
O
O
O
West Room
O
O
O
O
O
O
Restrooms
O
O
O
O
O
O
Lifestyle and Events Office
O
O
O
O
O
O
Activities storeroom
O
O
O
O
O
O
13. Please provide any comments or suggestions you have regarding the Clubhouse facilities:
S ECTION III. D INING
14. Please indicate your satisfaction regarding these aspects of dining:
Rating Scale: 5=Very Satisfied, 4=Satisfied, 3=Neutral, 2= Dissatisfied, 1=Very Dissatisfied, N.O.=No Opinion
Bella Roma Café
Marge’s Snack Bar
High…..SATISFACTION….Low
High…..SATISFACTION…..Low
5
4
3
2
1
N.O.
5
4
3
2
1 N.O.
Service Friendliness of service staff
O O O O
O
O
O
O O O
O
O
Staff professionalism/training
O O O O
O
O
O
O O O
O
O
Speed of service
O O O O
O
O
O
O O O
O
O
Food Food quality (food well prepared)
O O O O
O
O
O
O O O
O
O
Consistent meal-to-meal food quality
O O O O
O
O
O
O O O
O
O
Menu variety
O O O O
O
O
O
O O O
O
O
Availability of healthy menu selections
O O O O
O
O
O
O O O
O
O
Food value for the price
O O O O
O
O
O
O O O
O
O
6
Outdoor Resort Palm Springs
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