Membership Survey Report Outdoor Resort Palm Springs May 2020
Mean Rating
% Satisfied
% Dissatisfied
Tennis Aspects
Tennis Programs and Operations Social events
4.1
71%
1%
Competitive events
4.0
68%
3%
Women’s program
4.0
63%
4%
Men’s programs
3.9
62%
3%
Tennis lessons/clinics
3.9
60%
4%
Members are exceptionally well satisfied with the availability of courts, the condition of the courts and all aspects of the tennis programs and operations.
Tennis Satisfaction
Tennis Aspect
4.1
Condition of Courts - LP Clubhouse
4.2
4.1
Availability of Courts - Satellite
4.2
4.1
Social Events
3.8
4.0
Women's Programs
3.9
4.0
Availability of Courts - LP Clubhouse
4.2
4.0
Competitive Events
3.7
3.9
Condition of Courts - Satellite
4.2
3.9
Instruction
4.2
Outdoor Resort
3.9
Other Clubs/Communities*
Men's Programs
3.9
1
2
3
4
5
Mean Rating (5=Very Satisfied, 1=Very Dissatisfied)
* Other private clubs and communities
25
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