SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 27 of 82

Figure 31: General Resort Management

Under 56 AGE

50.4%, 398 Male GENDER 44 11.8% 182 48.7% 78 20.9% 55 14.7% 15 4.0% 374 100.0% 3.49 27 7.3% 131 35.4% 115 31.1% 73 19.7% 24 6.5% 370 100.0% 3.17 34 9.6% 132 37.1% 121 34.0% 53 14.9% 16 4.5% 356 100.0% 3.32

53.5%, 426 5/Less Years TENURE 47 12.0% 179 45.5% 101 25.7% 51 13.0% 15 3.8% 393 100.0% 3.49 33 8.8% 134 35.5% 121 32.1% 66 17.5% 23 6.1% 377 100.0% 3.23 35 9.7% 130 36.2% 133 37.0% 43 12.0% 18 5.0% 359 100.0% 3.34

4.5%, 36 Year Round RESIDE 11.4% 16 45.7% 8 22.9% 6 17.1% 1 2.9% 35 100.0% 3.46 4 4 12.5% 11 34.4% 10 31.3% 6 18.8% 1 3.1% 32 100.0% 3.34

68.8%, 546 No DOG OWNER 61 12.1% 235 46.5% 121 24.0% 76 15.0% 12 2.4% 505 100.0% 3.51 40 8.1% 166 33.8% 173 35.2% 85 17.3% 27 5.5% 491 100.0% 3.22 41 8.8% 175 37.4% 168 35.9% 67 14.3% 17 3.6% 468 100.0% 3.33

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 34 11.3% 137 45.7% 75 25.0% 42 14.0% 12 4.0% 300 100.0% 3.46 27 9.2% 89 30.3% 101 34.4% 55 18.7% 22 7.5% 294 100.0% 3.15 28 10.0% 103 36.7% 94 33.5% 40 14.2% 16 5.7% 281 100.0% 3.31

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 65 12.3% 260 49.2% 118 22.3% 70 13.3% 15 2.8% 528 100.0% 3.55 43 8.4% 181 35.3% 174 33.9% 86 16.8% 29 5.7% 513 100.0% 3.24 47 9.6% 184 37.6% 184 37.6% 58 11.8% 17 3.5% 490 100.0% 3.38

31.2%, 248 Yes 14 6.2% 104 46.0% 60 26.5% 33 14.6% 15 6.6% 226 100.0% 3.31 13 6.0% 69 31.8% 69 31.8% 49 22.6% 17 7.8% 217 100.0% 3.06 16 7.7% 62 29.7% 84 40.2% 31 14.8% 16 7.7% 209 100.0% 3.15

891

6.4%, 51

Effectiveness

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

4 8.7% 16 34.8% 16 34.8% 8 17.4% 2 4.3% 46 100.0% 3.26 4.4% 11 24.4% 19 42.2% 10 22.2% 3 6.7% 45 100.0% 2.98 2 2 4.9% 11 26.8% 20 48.8% 6 14.6% 2 4.9% 41 100.0% 3.12

79 10.2% 357 46.1% 190 24.5% 117 15.1% 31 4.0% 774 100.0% 3.43 56 7.5% 245 32.8% 259 34.6% 141 18.9% 47 6.3% 748 100.0% 3.16 60 8.4% 251 35.1% 264 36.9% 106 14.8% 35 4.9% 716 100.0% 3.27

26 10.1% 118 45.9% 67 26.1% 36 14.0% 10 3.9% 257 100.0% 3.44 18 7.3% 90 36.6% 79 32.1% 44 17.9% 15 6.1% 246 100.0% 3.21 19 7.9% 76 31.8% 97 40.6% 35 14.6% 12 5.0% 239 100.0% 3.23

12 9.4% 67 52.8% 23 18.1% 22 17.3% 3 2.4% 127 100.0% 3.50 5.7% 45 36.9% 42 34.4% 24 19.7% 4 3.3% 122 100.0% 3.22 7 9 7.8% 46 39.7% 41 35.3% 17 14.7% 3 2.6% 116 100.0% 3.35

30 8.5% 154 43.6% 101 28.6% 56 15.9% 12 3.4% 353 100.0% 3.38 25 7.4% 104 31.0% 125 37.2% 62 18.5% 20 6.0% 336 100.0% 3.15 22 6.9% 104 32.6% 129 40.4% 47 14.7% 17 5.3% 319 100.0% 3.21

29 8.6% 160 47.2% 80 23.6% 60 17.7% 10 2.9% 339 100.0% 3.41 21 6.3% 101 30.3% 121 36.3% 70 21.0% 20 6.0% 333 100.0% 3.10 23 7.2% 107 33.5% 119 37.3% 57 17.9% 13 4.1% 319 100.0% 3.22

6 3.6% 62 37.1% 55 32.9% 35 21.0% 9 5.4% 167 100.0% 3.13 4.3% 41 25.2% 58 35.6% 44 27.0% 13 8.0% 163 100.0% 2.91 7 6 3.9% 43 27.7% 58 37.4% 35 22.6% 13 8.4% 155 100.0% 2.96

Totals Mean Responsiveness Very Satisfied Satisfied Neutral Dissatisfied

Very Dissatisfied Totals Mean Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Effective Team

12.9%

4 9

29.0% 10 32.3% 7 22.6% 1 3.2% 31 100.0% 3.26

Totals Mean

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