Oneida Dinnerware Catalog

LIMITED 5-YEAR OR 5,000 WASHES GLAZE SHINE RESILIENCE WARRANTY

Oneida Luzerne Collection: Ivy Flourish, Lancaster Garden (Pink, Blue, Grey & Warm White), Zen, Verge, Stage, Manhattan, and Scandi Oneida Luzerne Artisan Collection: Marble, Rustic, Lava, Leather, Urban, Urban Storm, Knit, TinTin, Hamptons Studio Pottery (Blue Moss, Celedon, Cloud & Stratus) and Terra Verde (Cotta, Dusk &Natural)

The above listed Oneida Luzerne products come with an exclusive guarantee of being shine resilient for 5 years or 5,000 washes, from the date of manufacture, with proper care and handling. PLEASE NOTE: 5 year or 5,000 washes warranty does not apply to custom decoration, gold and platinum items. The reference to 5,000 washes is based on three washings per day. The 5 Year or 5,000 Washes Glaze Limited Warranty provides assurance that Oneida Ltd. will replace or provide equivalent substitutes on a one-for-one basis at no charge for any pieces returned and then found upon examination to be defective. Warranties apply only if glaze has dulled is under normal usage. Oneida reserves the right to determine normal usage conditions. A copy of your dated invoice must accompany claims. Return freight is the responsibility of the customer. No collect shipments will be accepted. Replacements will be shipped freight prepaid. Please allow six to eight weeks for delivery of stock item depending on availability. The replacement claim form can be obtained through your Oneida customer service representative or sales rep.

LIMITED 3-YEAR GLAZE PERFORMANCE WARRANTY

We warrant all Oneida Tundra dinnerware against glaze abrasion for three years from the date of delivery. We will replace or provide equivalent substitutes on a one-for-one basis at no charge for any piece returned and found to have unusual surface abrasion upon inspection.

The warranty only applies if the abrasion results from normal usage. Oneida reserves the right to determine normal usage conditions. A copy of your dated invoice must accompany all claims. Claims must include all glaze warranty pieces and replacements will be made on a one-for-one basis. Return freight is the responsibility of the customer. No collect shipments will be accepted. Replacements will be shipped freight prepaid. Please allow six to eight weeks for delivery of stock item depending on avail- ability. The replacement claim form can be obtained through your Oneida customer service representative or sales rep.

These warranties give you specific legal rights, and you may have other rights, which vary, from state to state.

137

Made with FlippingBook - Online Brochure Maker