HOW AI TRANSFORMS CUSTOMER EXPERIENCE
Joule Base: Out-of-the-Box Agents. Unlock CX AI Today!
Get started quickly and securely with embedded AI features included in your SAP CX and core application licenses, minimal setup required. Joule Base is built-in and ready to use from day one. Designed to support everyday tasks across sales, service, and marketing, Joule , without switching systems. Whether it’s surfacing a customer record, suggesting a next-best action, or guiding a service agent to the right resolution path, Joule Base brings intelligent assistance to the heart of your CX operations.
Boost Productivity with Base AI
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Engage Intelligently
Sell Smarter
Resolve Faster
• Lead & Opportunity Scoring • Relationship Health Insights • Next-Best Action Recommendations • Predictive Sales Forecasting
• Personalized experience • Propensity-to-Buy Scoring • Customer Lifetime Value Estimation • Predictive Segmentation • Customer Lifetime Value Estimation
• Ticket Classification & Routing • Recommended Responses • SLA Breach Prediction
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