for low-income babies, kids and adults who get Medicaid health insurance. “The work that we do at Jackson Care Connect is really rooted in the community and our partnerships. Those partnerships run deep. Just after the fire, many organizations leapt into action,” Jackson Care Connect Director of Clinical Integration Janet Holland said. The Almeda Fire destroyed the homes of thousands of people and forced tens of thousands of residents to evacuate. Using mapping technology, AllCare Health initially identified 8,300 affected members, including about 700 elderly people, 700 disabled people and 51 pregnant women. Information technology workers forwarded the information to other staff, who started calling members about their needs. A few days after the fire, the count of members living in a fire zone or evacuation zone grew to 9,630, according to the article by Williams. AllCare Health coordinated ReadyRide, its nonemergency medical transport partner, to help evacuate people and drive survivors to shelters. It also paid for ReadyRide to evacuate an assisted living facility, the article said. AllCare Health arranged mental health care for vulnerable evacuees and used its network of interpreters — who usually translate for patients during medical visits —
to serve people visiting community food banks. The organization also set up its own temporary food bank with food, hygiene supplies and even toys. Workers collected dental supplies from local dentists and delivered them to shelters. They streamlined the process to replace dentures, allowing survivors to keep eating and maintain their health, the article said. Jackson Care Connect used mapping to identify 3,559 members who were living in areas directly affected by the fire, not broader evacuation zones. It provided rides through its Translink transportation partner, authorized early prescription refills, paid for hospital stays for medically fragile survivors and replaced phones and medical equipment like glucose monitors and blood pressure cuffs, according to the organization. Jackson Care Connect made large donations to community organizations helping survivors, funded hotel stays for 300 people, sent staff to a mass evacuation shelter at the Jackson County Expo and helped connect people who wanted to help with survivors who needed help, the organization said. “We had a person say, ‘Hey, I know that there were a lot of cars destroyed in the fire. I have a car I’d like to donate.’ Our staff were able to connect that car with a family that
Map of 2020 Almeda Fire on 09/17/2020
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December 2022 | The Business Review
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