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TouchPoint Networks Helps Businesses Shift from “Survival Mode” to “Strategic Growth Mode” in 2021 Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses Medford, OR | February 12, 2021 | Press Release
TouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company is helping businesses develop strategic plans for workplace interaction as they move into 2021. In 2020, virtually every business was caught “off-guard” with pandemic restrictions, which led to them focusing primarily on ways to survive and stabilize. However, as many of these businesses have successfully reoriented themselves and are back in operation, they are now looking for ways to return to strategic growth in 2021. While businesses are not in control of whether or not there are secondary or tertiary waves of infections, they can adopt a technology plan to support their new workplace environment and ensure productivity. While business owners may have been astonished that their employees actually kept working while remote, the next area of concern is that that technology works, too. In 2020, many businesses were using “workarounds” to solve communication breakdowns, but by now, there’s no reason for lapses in productivity. In fact, there are plenty of technology tools at our fingertips that businesses are utilizing successfully to keep team members engaged, productive and efficient, regardless of physical limitations imposed by the pandemic. “Successful small to mid-sized businesses (SMBs) are well aware of the benefits of strategic planning and even though the pandemic has been an unforeseen variable for many of us, we now have enough information to build workplace interaction strategies that will support revenue growth in 2021,” stated Chuck Whiteley, Managing Partner of TouchPoint Networks. “Although businesses may consider themselves to be lucky to have survived, they need to expand their thinking in terms of setting new goals, instead of being caught in reaction mode, once more.” COVID-19 has forced companies to adapt and at this point every business owner essentially needs 3 strategic plans for workplace interaction. The most sophisticated businesses
are creating contingency plans for these three different potential environments. TouchPoint Networks is consulting with CEOs and CFOs individually because each business will have its own unique variables to consider when formulating their workplace interaction plan that may include the following in 2021: 1. Fully-Remote Workplace – Organizations that were flexible enough to sustain a fully-remote workforce have opted to keep everyone remote, until further notice. A fully-remote work environment presents its own unique set of challenges but it also offers new opportunities to be taken advantage of. For this workplace interaction strategy to be successful, employees must be backed with technology tools that support key functions. For example, employees need to be empowered to remain in constant A remote team means more exposure to the network, but it also brings more flexibility than ever before.
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The Business Review | March 2021
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