MEMBER NEWS
TouchPoint Networks Leverages Clearfly for Mission Critical Communications Leading Managed Technology Services Utilizes Clearfly to Keep Key Facilities and Businesses Connected During COVID-19 Medford, OR | January, 2021 | Press Release T ouchPoint Networks, a leading managed technology services provider (MTSP), announced today that the company leverages Clearfly, a top-tier SIP (Session
Initiation Protocol) trunking provider, to support mission- critical telephony communications. Various industries including healthcare, government and construction have invested heavily in Clearfly’s technology to keep their operations productive, efficient and reliably connected with their customers. One such example, is the case with healthcare. As hospitals have become overwhelmed with patients and the need for reliable communications infrastructure has become even more pronounced, Clearfly has relied upon in well over 2,000 SIP trunks across the nation, deployed through various healthcare facilities. In the wake of the current pandemic, doctors can no longer afford the occasional dropped call, spotty service or lost voicemails, during this high-demand time. This is why many medical facilities are utilizing Clearfly as the underlying SIP trunk. As lockdowns have continued across the nation, it’s no question that small to mid-sized businesses (SMBs) have taken the brunt of the impact. For businesses, this has meant that it’s even more important than ever before that SMBs find new, more efficient ways to remain connected, available and accessible to their customers at all times.
Before COVID-19, a business may have been able to let an opportunity or two slip by, however, at this point, new opportunities are mission-critical and the partner that organizations are repeatedly turning to more often is Clearfly, making it the go-to company for secure, reliable access to VoIP communications. “We consider it our responsibility to not only install and deploy technology flawlessly for our customers, but moreover we consider it our responsibility to remain educated on the technological landscape on our customers’ behalf so that we can make strong partnerships that will benefit them before they even realize they have that business need,” stated Chuck Whiteley, Managing Partner of TouchPoint Networks. “It’s about forecasting our customers’ future and then ensuring they have the technology they’ll need to flourish. This is why we make such decisive moves ahead of time, so that we’re in the position to take care of our client’s needs well in advance.” n
ABOUT TouchPoint Networks Gary Gonzalez and his business partners Chuck Whiteley and Tamara Gonzalez, are owners of TouchPoint Networks, a member of the Technology Assurance Group (TAG). TouchPoint has built a team of professional voice and data specialists dedicated to the highest levels of customer support. TouchPoint’s pattern of steady growth reflects their commitment to keeping pace with the constantly evolving telecommunications technology arena, and the dramatic expansion of the Pacific Northwest’s business market. With offices located along the I-5 Corridor in Portland, Eugene, and Medford, TouchPoint Networks is uniquely positioned to respond quickly and effectively to a wide range of customer equipment and service requirements. For more info on TouchPoint Networks, please visit asktouchpoint.com.
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February 2021 | The Business Review
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