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FIVE FORCES THAT WILL RESHAPE The Future of Healthcare By Vibhas Ratanjee | November 2, 2020 | Gallup
The U.S. healthcare system is in a state of emergency. Gallup 2020 data show that only 19% of Americans are “very satisfied” with the quality of medical care in the U.S., a figure that has remained largely constant over the past two decades. And compared with other developed nations, the U.S. ranks highest on chronic disease burden, lowest on access to care and lowest on health system quality -- despite annual na- tional health spending of $3.6 trillion ($11,172 per person). These problems make post-COVID recovery strategies even more critical. To recover financially, healthcare leaders must unite, collaborate with leaders from other industries and re - evaluate traditional practices. There is no doubt that healthcare leaders have responded to the COVID-19 pandemic heroically, with many using this painful opportunity to embrace new learning and prepare for the next inevitable crisis. For example, COVID-19 has accelerated much-needed change, such as the digital and technological transforma - tion that many healthcare organizations were trying to ac - tualize before the crisis.
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The Business Review | February 2021
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