Contents Who We Are
3
Where to Go For Care
9
Find the Care that is Right For You
Insurance Designed with You in Mind
4
Additional Benefits
Getting the Most from Your Pharmacy Benefits 10 Lower Your Medication Costs
Prior Authorization
5
Prevea360 Health Plan Makes Change Easy
11
Comprehensive Wellness Plan
6
Programs and Features
About Your Coverage: Health Insurance 101
12
Terms and Coverage Details
Getting Started
8
How to Join Prevea360 Health Plan
General Limitations and Exclusions
14
Convenient Tools and Resources
8
Privacy and Confidentiality Statement
15
Member Portal and MyPrevea Health Records
Have questions? We are here to help.
By Phone Contact our Customer Care Center for questions about your benefits and more. 877-230-7555 (TTY: 711) Monday – Thursday, 7:30 am – 5 pm Friday, 8 am – 4:30 pm
CALL
Online Visit
CLICK
prevea360.com/contactus and select “Send a message to Prevea360”
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