PRODUCT FAQ SHEET Open, Flare and Box Wrenches Heads March 2025
FAQ FOR OPEN, FLARE & BO (FOR TBIH, TB & TBX-12 BREAK
OPEN, FLARE & BOX WRENCH HEADS BREAK-OVER WRENCHES) WRENCH HEADS
Q1: What is the maximum torque specification for the wrench heads?
A1: The wrench heads should only be used up to the maximum torque specification published in our product catalog. Exceeding the published torque capacity may compromise the tool's accuracy and durability. may compromise the tool's accuracy and durability.
Q2: How often should the break-over wrench heads be cal
over wrench heads be calibrated?
A2: Calibration intervals depend on usage frequency and application requirements. We recommend following ISO 6789 guidelines and performing calibration at 5,000 for optimal performance. Q3. Are the wrench heads compatible with other or extensions? Q3. Are the wrench heads compatible with other manufacturers' handles
A3. No, our wrench heads are specifically designed to be used exclusively with our TB, TBIH, and TBX models to ensure accuracy and safety. Using them with other manufacturers' components may compromise performance and void the warranty. If you require compatibility with other systems, please contact us to discuss potential custom solutions. nd void the warranty. If you require compatibility with other systems, please contact us to discuss No, our wrench heads are specifically designed to be used exclusively with our TB, TBIH, and TBX-12
Q4. Can the preset torque value be changed for a new fastening application?
A4. Yes, the preset torque value can be modified to recalibrate the wrench using a torque analyzer with the appropriate wrench head attachment or send it to a calibration lab for professional adjustment. Yes, the preset torque value can be modified to suit a new fastening application. Customers can either suit a new fastening application. Customers can either
Q5. What materials are the wrench heads mad Q5. What materials are the wrench heads made of?
A5. The new open, box, and flare heads for the TB, TBIH, and TBX steel, ensuring exceptional strength and corrosion resistance. Please note this material specification is exclusive to the new heads and does not apply to previous versions or other wrench head types. The new open, box, and flare heads for the TB, TBIH, and TBX-12 models are made from 17 ot apply to previous versions or other wrench head types. 12 models are made from 17-4 PH stainless
Q6. What is the warranty coverage for the break Q6. What is the warranty coverage for the break-over wrench heads?
A6. Our tools are built to be durable and reliable. We provide an industry Our tools are built to be durable and reliable. We provide an industry-leading warranty.
● 2 Years Unconditional Warranty: Cove ● Lifetime Warranty Against Defects: Guaranteed against any manufacturing defects for the lifetime of the product 2 Years Unconditional Warranty: Covers any issue, no questions asked. Lifetime Warranty Against Defects: Guaranteed against any manufacturing defects for the lifetime of the
Q7. Can the break-over wrench heads be customized for specific applications? over wrench heads be customized for specific applications?
1080 North 11th Street, San Jose, CA 95112 | Phone: (408) 292 SILICON VALLEY HEADQUARTERS 1080 North 11th Street, San Jose, CA 95112 | Phone: (408) 292-2214 | Fax: (408) 292-2733 | mountztorque.com mountztorque.com
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A7. Yes, special requests are evaluated on a case-by-case basis. Please contact our engineering team to discuss feasibility and lead times.
Q8. What if a customer is requesting a torque beyond the published range?
A8: Like any other request outside of our catalog offerings, this will be treated as a special request to assess its feasibility.
Q9: Are the new wrench heads compatible with the TBX-12 model?
A9: Yes, the new wrench heads are compatible with the TBX-12 model thanks to the new threaded cam that accommodates both the old and new heads. However, please note the following:
● New heads are not backwards compatible with the old cam design. If you have an older TBX-12 model, it can be sent in for a cam replacement to ensure compatibility with the new heads. ● The new heads have a different working length compared to the existing TBX-12 heads. This should be considered when planning for your fastening applications. ● If you need to replace the cam to accept the new heads, please contact us for further assistance.
Q10. What should be done if the wrench does not maintain its torque setting?
A10. If a wrench is not maintaining its torque setting within the specified ±6% range, it should be recalibrated or inspected for wear and tear. Contact our support team for assistance.
Q11. Can the wrench heads be used in hazardous or critical environments?
A11: At Mountz, we are committed to continuous improvement—refining our tools to meet the evolving demands of advanced and critical manufacturing environments. That’s why we created the latest version of our stainless steel wrench heads. These heads are designed to perform reliably in critical environments where precision and consistency are essential. If you have specific requirements for highly controlled or sensitive applications, please contact us to discuss suitability or potential customizations.
Q12: When will all the heads be available on e-commerce?
A12: This is part of a rolling transition during the first half of 2025. As new heads are released, the new part numbers will become available on our e-commerce platform. The new head design is identifiable with the Mountz logo on the bottom section of the wrench head. The prior design does not have the Mountz logo on it.
SILICON VALLEY HEADQUARTERS 1080 North 11th Street, San Jose, CA 95112 | Phone: (408) 292-2214 | Fax: (408) 292-2733 | mountztorque.com
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