P.O. Box 1387 (30298) 121 Royal Drive Forest Park, GA 30297
WHAT YOU CAN’T GOOGLE WHY HUMANS STILL HAVE A PLACE IN SALES
Buying an industrial pump is less like buying a car and more like buying the parts to build a car from scratch. Sure, there are plenty of YouTube videos that can teach you about the differences between a centrifugal and positive displacement design, but they won’t delve into how to fit either of these kinds of units into your facility. That doesn’t stop some people from trying, though, often with embarrassing consequences. We frequently see people who’ve installed their own air compressors in enclosures that are too small. These individuals read far enough into the Wikipedia page to know that the noise these units make requires them to often have their own dedicated room. However, when inclosing their compressor, people often forget to leave enough room for the maintenance hatches to open fully. Many a poor technician has had to twist themselves into a pretzel just to do routine maintenance on these DIY units. The same kinds of mistakes happen with pumps. Often, someone will purchase one online that fits their exact needs, but they fail to pay as much attention to the rest of the line. For example, they may fit their 4-inch pump with a 3-inch pipe, cutting their flow rate substantially. The time and money it will take to either replace the pump or all the pipes down the line could have been saved by a phone call. That’s why I believe there’s still room for us humans in this digital age. Experienced industry professionals know to ask the questions you might not think to Google. We won’t just make sure you have the proper space and equipment for your new process, we’ll also ensure they fit your long-term goals. If you’re aiming for growth in the next six months, you want a unit that can keep up with the increased demand. The last thing we’d want to do is sell you a Mustang when what you need is a Taurus.
Two decades ago, my wife and I almost bought a Mustang. We were young, both had good jobs, and thought to ourselves, “Why not get a muscle car?” Neither of us knew a whole lot about automobiles; it just seemed like a fun choice. Thankfully, fate intervened. I’m not sure what it was, but for some reason, on the way to the dealership, Margaret and I decided we should just get a Taurus instead. I know, going from a hot rod to a sedan is quite the leap, but in hindsight, I’m glad we made it. Later in the same month, we found out we were pregnant. While a sports car would have been fun for a young couple with no responsibilities, that Taurus ended up being exactly the vehicle our growing family needed. Unfortunately, many plant owners don’t get the same flash of foresight my wife and I did. All too often, when searching for compressors, pumps, and blowers, entrepreneurs only think about what they need for where their business is right now . They look at the specs for what they need at the moment instead of leaving room to grow — they get the two-seater sports car over the five-star safety rated sedan. The internet is where this metaphor breaks down. These days, when you’re in the market for a new car, a little research online can go a long way. You can spec out the exact model you want and have a pretty comprehensive understanding of what you’re going to get. But this experience doesn’t translate well when it comes to industrial solutions. Unlike cars, there are many external, niche considerations that go into the selection and installation of pumps and compressors, yet many business owners attempt to shop for these key parts of their operation solely on the web. Increasingly, plant owners are bypassing salespeople and solely shopping online. This is understandable; it’s how we shop for most things nowadays. Why waste time talking to someone when you can do all the research yourself? This is a perfectly good way to approach getting accessories or replacement parts for your pump, but if you need a whole new system, not talking to industry experts will only cost you time and money in the long run.
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