SAP Business Suite for Spend Management
Table of Contents
01 Automotive & Industrial Manufacturing 02 High Tech Industries 03 Financial Services 04 Engineering, Construction & Operation 05 Mill Products and Mining 06 Consumer Products 07 Professional Services Industries 08 Industrial Manufacturing 09 Public Sector
SAP Business Suite for Spend Management
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Automotive Industry at a Glance
The automotive industry, one of the world's most mature and sophisticated sectors, continues to evolve rapidly. With global car sales exceeding 79 million units in 2022, each vehicle requiring thousands of components, the industry faces significant procurement challenges. In APAC, countries like China, Japan, and South Korea are leading the charge in automotive innovation, with a strong focus on electric vehicles and autonomous technologies. Industry disruption is driving manufacturers to transform their business models in response to growing demands for digital experiences, new ownership models, and sustainable choices. The APAC region's emphasis on electric vehicles and mobility services aligns with these trends, pushing automakers to adopt lean, agile operations that can navigate commodity volatility and evolving customer preferences effectively. Success in this dynamic environment requires resilience, intelligence, and a forward-thinking approach to procurement and supply chain management.
Opportunities
45%
Whilst 45% of C Suite are highly confident in procurements ability to implement category management initiatives, only 14% see Category strategies as procurements primary value and only 20% are highly confident in procurements ability to deliver risk management strategies for different categories 51% identified AI and associated risks as a top risk priority for procurement, and 66% see Cyber and emerging technology as the biggest risk that will impact organizational strategy, yet only 17% see this as an issue for procurement which presents a risk for deeper supply chain if not included in due diligence.
51%
64% see Geopolitical risk as the top risk area for procurement to focus on, and 50% have identified supply chain reorganization as a top strategic priority for the next 18 months in response.
64%
57%
57% identified Gen AI as the top tech trend for the next 18 months to be piloted or implemented, but only 17% are highly confident in procurements ability to leverage AI for productivity and efficiency gains.
40% see cost savings as procurements primary value, and 72% say cost savings is the primary driver of increasing use of external workforce, with 51% identifying improving SOW management as the top priority for External workforce for the next 18 months.
40%
Source: Economist Impact study, The Resilient Edge – Procurement in an era of polycrisis
0.72 Days
Average Invoice Approval Cycle time
Best in Class Metrics*
Sourcing Savings Rate
Sourcing Cycle Time
13.3%
14 Days
*SAP Customer Benchmarking program
Spend Management Solutions
Automotive companies face distinct direct-sourcing challenges. SAP Ariba Direct Materials for Automotive & Industrial Manufacturing, in SAP S4/HANA Private Cloud transforms procurement by comprehensively addressing the nuances that surround unique sourcing requirements for highly engineered products. The solution and add on capabilities enable you to create products that not only costs less to produce but are also innovative, sustainable and high quality, accelerating time to market. Accelerate complex product launches with structured, multilevel procurement project management: Align sourcing with engineering, finance, and manufacturing milestones to ensure every part is sourced on time—before production begins. Drive innovation through deep supplier collaboration: You can collaborate securely with suppliers to co-develop components, share design files, and track material sustainability—empowering early supplier involvement and better product outcomes. Optimize costs via global demand aggregation and streamlined sourcing: The solution consolidates sourcing needs across ERPs and plants. This unified demand view gives you leverage to secure volume pricing, manage commodity volatility, and renegotiate efficiently. Ensure compliance with negotiated terms, without system complexity: Unlike disjointed S2P suites that don’t integrate to ERP, SAP Ariba enforces pricing, delivery, and index-based terms natively—without duplicating master data or relying on spreadsheets to monitor compliance. Advance sustainability goals through carbon-aware sourcing decisions: As sustainability becomes a procurement mandate, our suite enables you to evaluate carbon footprint alongside cost and quality when selecting suppliers. Seamless integration with SAP ERP—unlike traditional indirect procurement solutions The solution is purpose-built with the fundamental understanding that in the automotive and industrial manufacturing sectors, direct procurement is deeply intertwined with engineering, supply chain, and operational procurement processes—all of which are embedded in the ERP system. Unlike third-party solutions such as Ivalua or Jaggaer, which lack native integration with SAP ERP, SAP Ariba shares a common data model and codebase with SAP S/4HANA. This enables a seamless user experience, real-time visibility, and unlocks new possibilities to apply AI in the most effective and scalable way.
Spend Management Packages for SAP Business Suite
Automate spending processes and actively manage more spend for better control, greater value, and more savings
Spend Management Solutions
In today’s automotive landscape—shaped by electrification, supply chain disruption, and sustainability—procurement organizations must evolve from reactive buying to proactive, strategic sourcing. SAP Ariba Category Management delivers the tools and structure needed to make that shift. Strategic Control in a Complex Environment SAP Ariba Category Management offers automotive OEMs and Tier 1 suppliers a purpose-built platform to: 1. Build Data-Driven, Aligned Category Strategies: It provides a guided, best-practice framework for developing and managing category strategies that align with corporate priorities—such as cost reduction, risk mitigation, and sustainability. Category managers can proactively identify opportunities and plan with full transparency leveraging AI to speed up the category planning process. 2. Enable Global Collaboration Across Teams: Automotive supply chains are global and multi-tiered. SAP Ariba provides a single platform where category strategies are shared across regions, breaking down silos and ensuring consistent execution across business units and product lines. 3. Make Smarter, Faster Decisions with Embedded Intelligence: Integrated market insights, supplier performance data, and risk indicators help sourcing teams respond to changing conditions and anticipate disruptions—whether from raw material shortages, geopolitical events, or regulatory changes. Category Manager can leverage these insights along with AI generated “what if scenario” modelling to gain instant recommendations to respond to changing market conditions. 4. Embed Sustainability into Category Planning: Sustainability is no longer optional. The solution enables teams to include ESG criteria in supplier selection and strategy development, supporting compliance and reputation goals while driving long-term resilience. 5. Deliver Tangible Business Impact: Organizations using SAP Ariba Category Management have realized measurable improvements—up to 12% in cost savings, faster product launch cycles, and stronger supplier partnerships for innovation and co-development. SAP Ariba Category Management gives automotive companies the ability to manage complexity, align category strategies with business goals, and create supply chains that are agile, sustainable, and built for the future of mobility. It turns sourcing from a cost center into a strategic lever for innovation and growth.
Spend Management Packages for SAP Business Suite
Automate spending processes and actively manage more spend for better control, greater value, and more savings
Spend Management Solutions
SAP Fieldglass: Unlocking Workforce Agility for the Automotive Industry
The automotive industry is evolving faster than ever, driven by technological innovation, shifting consumer demands, and global supply chain complexities. To stay competitive, automotive companies must not only optimize their supply chains but also effectively manage a flexible and diverse workforce that includes contingent labor, contractors, and service providers. SAP Fieldglass offers a comprehensive, cloud-based Vendor Management System (VMS) designed to help automotive organizations gain full visibility, control, and agility over their external workforce.
Comprehensive Visibility and Control Across the Extended Workforce
Automotive companies operate with complex, global ecosystems involving contract workers, consultants, and service providers across manufacturing, R&D, engineering, and aftermarket services. SAP Fieldglass provides a single platform to manage all external workforce categories, ensuring real-time visibility into labor spend, supplier performance, and compliance risks—critical for managing cost and quality in automotive production cycles. Intelligent resume recommendations within the platform streamline the candidate selection process by aligning worker qualifications with role requirements, accelerating time-to-fill for technical and specialized roles.
Streamlined Compliance and Risk Management
With stringent regulatory requirements and labor laws varying across countries, compliance management is a significant challenge. SAP Fieldglass automates compliance workflows, enforces regulatory policies, and reduces risk associated with contingent labor—helping automotive companies avoid costly penalties and reputational damage while ensuring ethical labor practices. The platform also supports automated Statement of Work (SOW) translations leveraging generative AI, enabling faster localization of contracts and improved consistency across global operations.
Enhanced Workforce Agility to Meet Fluctuating Demand
The automotive sector is highly cyclical, with rapid shifts in production volumes and project needs. SAP Fieldglass enables rapid sourcing, onboarding, and management of contingent workers and services, allowing automotive firms to scale workforce capacity efficiently without compromising quality or safety standards. Joule for Fieldglass enhances responsiveness by allowing users to quickly generate or update SOWs through a conversational AI interface, reducing administrative overhead and speeding up engagement processes.
Optimized Spend and Supplier Management
Through robust analytics and reporting, SAP Fieldglass helps procurement teams identify savings opportunities, negotiate better rates, and manage supplier relationships more strategically. AI-driven insights improve supplier selection by analyzing performance history and cost metrics, helping ensure alignment with operational goals and compliance requirements.
Integration with Core Enterprise Systems for End-to-End Workforce Management
SAP Fieldglass seamlessly integrates with SAP ERP, S/4HANA, and other enterprise systems, enabling automotive organizations to unify workforce data with financials and supply chain operations. This integrated approach supports automated SOW creation workflows and improves forecasting and budgeting accuracy by aligning workforce activity with real-time project and financial data. SAP Fieldglass provides automotive companies with the technology and insights to manage their extended workforce with agility, compliance, and cost-effectiveness. By incorporating intelligent resume recommendations, AI-powered SOW creation and translation, and real-time analytics, SAP Fieldglass supports a more resilient and scalable workforce—empowering automotive firms to drive innovation and operational excellence in a highly dynamic market
SAP Spend Connect Virtual (recorded session)
Explore how direct materials procurement plays a pivotal role in sustainable growth, empowering BMW AG to bring profitable, innovative, high-quality products to market with scale and velocity. See how cross-functional collaboration and supplier integration in the design and sourcing process fuel continuous innovation and a competitive edge
Want to learn more about BMW's story, check out the recorded session from SAP Spend Connect 2024
BMW: Sustainable growth and innovation through direct materials procurement
Customer Story Maruti Suzuki
“ We are thrilled with the exceptional support provided by the support team for SAP Ariba Procurement solu- tions. Their expertise, dedication, and responsiveness have been instrumental in ensuring a seamless transi- tion nd maximizing platform adoption. Their commit- ment to our success has been truly impressive, helping us meet our objectives. We look forward to continuing our partnership. ”
Ram Garg , IT Vice President - Head of Function (IT Applications), Maruti Suzuki India Limited
Maruti Suzuki India Limited New Delhi, India www.marutisuzuki.com
Industry Automotive
Products and services Low-cost, flexible manufacturing of motor vehicles
Employees >10,000
Featured solutions SAP Ariba Procurement solutions
SAP Business Suite for Spend Management High Tech Ind
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High Tech Industry at a Glance
The high-tech industry operates at a rapid pace, driven by consumer demands for innovative and personalized products from trusted brands. Supply chains are becoming increasingly complex due to the global network of suppliers and co-manufacturers, who face challenges such as resource scarcity, intricate inventory management, and stringent sustainability regulations. In APAC, countries like Taiwan and South Korea are key players in the high-tech supply chain, with a focus on semiconductor manufacturing and electronics. Procurement and supply chain management are critical in driving digital transformation and achieving business objectives in this sector. By leveraging advanced technologies like AI and IoT, high-tech companies can enhance supply chain visibility, improve forecasting, and ensure compliance with sustainability standards, ultimately supporting the development of cutting-edge products and services.
Opportunities
45%
45% of the C-Suite identified digitalization as procurements primary value proposition with 70% identifying spend analysis as the top driver of procurements digital transformation.
53%
53% identified AI strategy & integration as a top strategic priority for procurement, and 38% said they had seen significant improvement in procurement productivity through AI. 10% are highly confident in procurements ability to leverage effectively for productivity gains.
77% identified AI proficiency as the top skill being sought by procurement for the next 18 months and 52% identified Generative AI as the top technology trend to be implemented in procurement.
77%
65%
65% identified geopolitical dynamics as the top risk area for procurement to focus on. And only 24% are highly confident in procurement ability to manage global risks and only 27% are highly confident in procurements ability to manage risk strategies for different categories.
67% identified access to specialized skills was the top driver for using external workforce, and in the short term, 56% identified improving SOW as an urgent priority for external workforce.
67%
Source: Economist Impact study, The Resilient Edge – Procurement in an era of polycrisis
POs transmitted via Business Network
Best in Class Metrics*
Sourcing Savings Rate
Invoices without exceptions
97.5%
14.5%
99.9%
*SAP Customer Benchmarking program
Spend Management Solutions
In the high-tech industry, where speed, innovation, and global supply chain agility are critical, the SAP Strategic Procurement package coupled with the SAP Ariba direct materials sourcing add on offers significant strategic value. It supports end-to-end sourcing, contracts and supplier management processes, enabling high tech companies to manage complexity, reduce time-to-market, ensure supply continuity, and drive cost efficiencies across a fast-moving and highly competitive landscape. Key benefits: Streamline processes for faster, more agile sourcing. Shorten cycle times and improve decision making Leverage key supplier relationships and engage strategic suppliers early in product design and innovation. Anticipate risk, manage regulatory compliance in an ever changing and ever challenging world. The SAP Strategic Procurement package with the direct materials sourcing add-on empowers high tech companies to build resilient, cost-effective, and innovation-driven supply networks. It’s especially valuable in an industry marked by rapid obsolescence, global competition, and intense pressure to innovate, helping sourcing teams move from tactical execution to strategic value creation. In the high-tech industry, where supply chains are complex, global, and time-sensitive, the SAP Business Network for Supply Chain delivers a transformative value proposition. It connects companies with a vast ecosystem of trading partners in real time, enabling collaboration, visibility, and agility across the entire supply network. For high tech firms managing volatile demand, short product lifecycles, and multi-tier supplier networks, this network is key to achieving resilient, intelligent, and responsive supply chains. Key benefits: Gain end to end insight into your supply chain, with real time visibility of inventory, orders, shipments and supply constraints. Proactively manage sources of supply
Source High quality components for complex BOM’s, ensure end to end supplier connectivity and logistics visibility
Top Spend Categories
TRAVEL EXPENSE 8%
RECURRING SERVICES 5%
OPERATIONAL “CATALOG” SPEND 11%
TACTICAL SOURCING 4%
DIRECT MATERIALS 60%
EXTERNAL LABOR 12%
Spend Management Solutions
In the high tech sector, global supply chains are complex, fast-moving, and vulnerable to a wide range of risks — from component shortages to regulatory changes and ESG scrutiny. SAP Ariba Supplier Lifecycle and Performance in tandem with SAP Ariba Risk helps high tech companies proactively identify, assess, and manage supplier risks to ensure supply continuity, compliance, and resilience. Real-Time Risk Intelligence Across the Supply Base: Provides continuous monitoring of supplier financial, operational, geopolitical, and compliance risks through integration with trusted third-party data sources. Leverage Joule, SAP’s omnipresent co-pilot to see the overall supplier risk exposure by category and by individual supplier. Arm your buyers with AI generated insights to ensure early detection of disruptions that can affect production timelines. Accelerated, Risk-Aware Supplier Onboarding: Streamlines onboarding with dynamic risk-based questionnaires, AI generated supplier summarisation based on publicly available research, automated compliance checks, and configurable workflows — helping reduce cycle time without compromising governance. Leverage Joule for supplier management and supplier risk to gain insights into your supplier's risk profile and make informed decisions. Embedded Risk Controls in Procurement Processes: Integrate supplier risk insights into sourcing, contracting, and procurement workflows, allowing teams to make informed decisions and mitigate exposure before commitments are made driving informed risk aware procurement across your source-to-pay process. Support for ESG and Regulatory Compliance: Monitors supplier performance on ESG metrics, ethical sourcing practices, and regulatory compliance, supporting broader sustainability goals and helping manage reputational risk.
Enhanced Supply Chain Resilience: Delivers multi-tier visibility and scenario planning capabilities, empowering organizations to respond quickly to supply chain shocks and build long-term resilience.
SAP Ariba Supplier Risk enables high tech companies to reduce exposure to supplier-related risks, improve compliance, and build resilient, responsible supply chains — all while supporting speed to market and strategic growth objectives.
External Workforce Intelligence for Innovation-Driven Enterprises
Rapid Access to Specialized Talent Across Global Markets: Innovation in High Tech requires hard-to-find expertise—software engineers, chip designers, cybersecurity experts, and more—often sourced globally. SAP Fieldglass provides a centralized platform to source, onboard, and manage contingent labor and services, enabling companies to fill skill gaps quickly and efficiently, without long-term overhead. Intelligent resume recommendations, powered by AI, accelerate talent acquisition by aligning candidates’ experience and skills with project needs—enhancing hiring speed and precision, especially for niche technical roles. Workforce Scalability to Match Dynamic Business Demands: Product launches, M&A activities, or shifts in customer demand often require rapid scaling up (or down) of resources. SAP Fieldglass enables High Tech firms to flex their workforce capacity with speed and precision—mobilizing project teams faster and ensuring alignment with operational and R&D timelines. With Joule for Fieldglass, project managers can use conversational AI to create or modify Statements of Work (SOWs) on demand, helping quickly define deliverables, timelines, and budget parameters—drastically reducing administrative friction during periods of rapid growth or reorganization. Visibility and Control Over Workforce Spend and Performance: As external labor becomes a strategic part of the workforce, managing spend and performance is critical. SAP Fieldglass offers real-time analytics and dashboards to track cost, supplier performance, and workforce utilization across geographies and business units—ensuring cost control without compromising quality. AI-powered insights allow for predictive forecasting of workforce needs, risk exposure, and performance optimization, giving leaders proactive tools to manage budgets and outcomes more effectively. Built-in Compliance and Risk Mitigation Across Global Engagements: With High Tech companies operating in highly regulated environments (e.g., export controls, IP protection, data privacy), managing external workforce compliance is non-negotiable. SAP Fieldglass enforces consistent policies, automates documentation workflows, and reduces exposure to misclassification, co-employment, and regulatory risk. SOW translations are handled automatically to ensure consistency across regions and reduce delays in onboarding international service providers. Integrated Workforce Strategy Aligned with Enterprise Systems: SAP Fieldglass integrates seamlessly with SAP S/4HANA, SuccessFactors, SAP Ariba and other enterprise systems, enabling High Tech firms to align external workforce planning with overall HR, finance, and supply chain strategies—driving greater visibility, accuracy, and agility. This integration supports automated SOW creation workflows triggered by internal planning systems, ensuring that workforce planning and project execution stay tightly synchronized. In a market where speed, specialization, and scalability are key to competitive advantage, SAP Fieldglass provides High Tech companies with a strategic platform to manage and optimize their external workforce. It transforms how companies engage talent—improving time-to-market, reducing risk, and enabling innovation through workforce flexibility, intelligent automation, and AI-driven decision-making
Improving collaboration for a smarter, more agile supply chain
of organizations view a lack of visibility to see necessary changes in time to react to them effectively to be a challenge for their supply chain. 59% of organizations believe that a lack of effective collaboration with external suppliers is a significant impediment to better business performance. 43%
of organizations view collaboration as a work in progress. 79%
Business Network Solutions
SAP Business Network for Supply Chain
Planning and forecasting collaboration
High Tech OEMS need to constantly collaborate with suppliers on critical components, collecting confirmations to be able to create feasible plans for final assembly. Contract manufacturing collaboration Ability for Contract Manufacturers to respond back to the OEM with detailed updates on planned shipments of each finished product, production and supply status for each finished product, and supply status updates for product materials that are used in the assembly of a finished product. Material traceability High Tech companies are part of a complex value chain, and need to be able to track their product and components that are built-in. This is due to increasing regulatory obligations and demanding customer requirements. Examples: stopping or calling back end products after a problem with a component is detected; lock affected inventory in case of quality issues; finding the root cause of problems in end products, reported by the market; proving authenticity and genealogy of security relevant products. Additionally since High Tech OEMs need to be able to report the CO2 footprint of their products , component manufacturers will have to report their carbon data to all their OEMs. Semiconductors are part of every High Tech product and are very energy and resource intensive products. A consistent tracking and aggregation is key to fulfil these requirements and SAP Business Network Material Traceability and SAP Sustainability Footprint Management can track this today.
Spearheading the future of mobility for autonomous vehicles with SAP Ariba solutions Before: Challenges and opportunities Inefficiencies from reliance on manual processes for supplier management Data accuracy risk from scattered vendor management process and lack of automated supplier qualification evaluations and traceability Why SAP Proven capabilities for sourcing and supplier performance management offered by SAP Business Network and the SAP Ariba Sourcing and SAP Ariba Supplier Lifecycle and Performance solutions Native integration with SAP S/4HANA Cloud Private Edition, helping accelerate processes and access to data-driven insights for more-informed decision-making Simplified procurement and sourcing operations with an enhanced user experience for buyers and suppliers by digitalizing supply chain processes After: Value-driven results Reduced procurement cycle times by one week on average, using an online bidding system based on an English auction model Centralized access to accurate data, optimizing supply chain management processes with closer cooperation between upstream and downstream enterprises and stronger demand management Enhanced mass production capabilities with more agility, thanks to efficient supplier management capabilities
Molex LLC Lisle, Illinois www.molex.com
Industry High tech
Products and services Electronic components
Employees >38,000
“We have a global supply chain with thousands of supplier users. SAP Business Network Supply Chain Collaboration helps us bring this under control with standardized and intelligent processes, ultimately driving assurance of supply. When our suppliers are on time, we’re delivering to our customers on time, ensuring they meet their commitments.”
Tony Gainsford, Director, Supply Chain, Molex LLC
>900
>US$1 billion
Suppliers successfully onboarded on SAP Business Network
Of business transacted on SAP Business Network in 18 months
Featured solutions and services SAP Business Network Supply Chain Collaboration
SAP Business Suite for Spend Management Financial Se Industries ancial Ser cial Servic inancial S
ervices rvices ces Services
Financial Services Industry at a Glance
The financial services sector is undergoing significant transformation, driven by fintech innovations and evolving consumer expectations for digital experiences. Financial institutions must innovate rapidly to stay competitive, while also managing costs and reducing risk across their supply chains. In APAC, countries like Singapore and Hong Kong are hubs for fintech innovation, pushing banks to adopt agile procurement strategies that support digital transformation. Effective procurement in this sector involves optimizing cost containment, enhancing profit margins, and ensuring a seamless customer experience. By leveraging digital technologies and strategic partnerships, financial services firms can navigate disruptions, improve operational efficiency, and meet shareholder demands for reduced costs and increased profitability.
Opportunities
46%
46% of the C-Suite identified monetary uncertainty as a primary risk for procurement to focus on and 73% identified cost savings as the primary driver of the increasing use of the external workforce.
65% identified geopolitical dynamics as the top risk area for procurement to focus on, but only 28% are highly confident in procurement ability to manage global risks and only 23% are highly confident in procurements ability to manage risk strategies for different categories.
65%
29%
29% identified digitalization as the primary value proposition for procurement. 61% identified Generative AI as the top technology trend to be piloted or implemented in next 18 months and 73% identified AI skills as the top skill sought for procurement over the next 18 months.
Source: Economist Impact study, The Resilient Edge – Procurement in an era of polycrisis
1.07 Days
Average Invoice Approval Cycle time
Best in Class Metrics*
Sourcing Savings Rate
Average Requisition to Order Cycle time
0.44 Days
22.7%
* SAP Customer Benchmarking program
Spend Management Solutions
SAP Fieldglass: Empowering Financial Institutions to Manage External Workforce with Confidence and Control
SAP Fieldglass empowers financial institutions to manage their external workforce and service providers with confidence, agility, and control. Designed for the highly regulated and fast-paced nature of the financial services industry, it delivers end-to-end visibility into contingent labor and services spend, ensures compliance with global and local regulations, and mitigates third-party risk through robust security and audit capabilities. With seamless access to specialized talent, rapid onboarding, and powerful analytics, SAP Fieldglass helps financial firms optimize workforce strategies, drive cost savings, and stay ahead in an increasingly competitive and compliance-driven landscape.
End-to-End Workforce Visibility
Gain complete control over contingent labor spend and external workforce management. SAP Fieldglass integrates data across departments and regions, improving coordination between internal teams, external vendors, and contractors. AI-powered dashboards deliver predictive insights to support more informed decision-making and workforce forecasting.
Regulatory Compliance
Ensure adherence to both global and local regulations, minimizing compliance risks. SAP Fieldglass automates documentation, audit trails, and worker classification, while embedded AI capabilities help detect potential compliance issues early reducing the risk of fines, co-employment violations, or reputational damage.
Third-Party Risk Mitigation
Protect against supplier-related risks with robust security and audit features. AI-driven risk scoring and pattern recognition help identify and flag non-compliant vendors or anomalies in supplier performance—strengthening third-party oversight and governance across complex service engagements.
Access to Specialized Talent
Quickly onboard and connect with top-tier external talent to meet evolving business needs. Intelligent resume recommendations match candidates to role requirements, accelerating the hiring process for critical roles in areas like cybersecurity, risk, audit, and compliance—where speed and precision are essential.
Data-Driven Decision-Making
Leverage powerful analytics to optimize workforce strategies and drive cost savings. Embedded AI uncovers trends in workforce usage, supplier efficiency, and spend categories, enabling procurement and HR leaders to continuously refine sourcing and engagement models.
Operational Efficiency
Streamline procurement processes with real-time insights and automated workflows. Joule for Fieldglass enables business users to quickly draft or update Statements of Work (SOWs) via conversational AI, while automated SOW translations ensure contract accuracy across jurisdictions—reducing delays and enhancing productivity in cross-border operations.
SAP Fieldglass is built to help financial institutions manage complexity at scale—balancing agility, risk, and compliance in every workforce decision
Spend Management Solutions
SAP Ariba for Financial Services: Smarter Sourcing with Supplier Lifecycle, Performance, Risk—and Joule
In the fast-moving, tightly regulated world of financial services, procurement must balance cost efficiency with governance, resilience, and speed. SAP Ariba, integrated with Supplier Lifecycle and Performance (SLP) and Supplier Risk , provides financial institutions with a powerful, unified platform to streamline supplier onboarding, automate compliance workflows, and proactively manage third-party risk. Now enhanced with Joule, SAP’s generative AI assistant, the platform enables users to interact naturally using plain language—simplifying complex processes, surfacing hidden insights, and accelerating decision-making. Procurement, compliance, and risk teams can now take intelligent action directly from where they work, reducing delays, improving accuracy, and driving enterprise-wide agility.
End-to-End Supplier Visibility
Consolidate supplier data—including onboarding status, qualifications, financials, ESG metrics, and risk ratings—into a single, centralized hub. With Joule, teams no longer need to dig through multiple systems. Using natural language processing, Joule instantly displays overall and category-specific risk exposure, including numerical scores and risk levels. This allows stakeholders to make confident, informed decisions about which suppliers to engage or escalate.
Proactive Risk Management
SAP Ariba continuously monitors third-party risk signals from selected sources. Joule empowers users to take immediate action when issues arise, providing a seamless user interface that allows end users to prompt Joule to provide and overview of the supplier profile and trigger a finding a finding process to flag and track supplier risk events across teams. This ensures financial services institutions remain ahead of disruptions and meet governance expectations.
Smarter, Risk-Aware Sourcing Decisions
Procurement teams can now leverage real-time performance data, risk scores, and policy compliance insights when evaluating suppliers for sourcing events. Joule enables smarter sourcing by recommending suppliers based on fit, flagging high-risk profiles, and even helping initiate workflows, such as initiating the onboarding process for a new supplier or due diligence workflow for an existing one and provides fast access to active assessments for stakeholder collaboration and risk review. These capabilities ensure every sourcing decision is grounded in real-time intelligence—not assumptions.
Built-In Compliance and Policy Enforcement
Automate compliance checks and policy enforcement to meet evolving regulatory and internal standards. With Joule, users can proactively check supplier compliance surfacing the status of mandatory fields, missing documentation, or overdue validations. This reduces the risk of audit failures, regulatory penalties, or reputational damage.
Improved Supplier Performance
Track supplier KPIs, SLAs, and performance metrics over time. Joule can deliver quick insights displaying historical trendlines and flagging underperformance on request using natural language processing. Procurement can use these insights to course-correct relationships, enforce accountability, or prioritize top-performing vendors during strategic sourcing.
Faster Time to Value Through Automation and Intelligence
SAP Ariba’s workflows reduce manual tasks, while Joule further accelerates time to value by enabling users to instantly query supplier data and sourcing status; launch sourcing or risk workflows without logging into multiple systems, summarize engagement or audit outcomes for reporting or stakeholder briefings
Together, they enable sourcing cycles to be executed with greater speed, transparency, and strategic intent.
Spend Management Solutions
Reimagining Spend Management for Financial Services with SAP Spend Control Tower
Today’s automated technologies generate enormous volumes of data — a potential goldmine of intelligence for financial institutions navigating market volatility, regulatory scrutiny, and increasing customer expectations. But merely collecting data doesn’t create value. What truly matters is the ability to rapidly convert multi-source datasets into actionable intelligence. That’s where SAP Spend Control Tower delivers unmatched value. Through consolidated dashboards, detailed reports, and AI-powered recommendations, SAP Spend Control Tower transforms fragmented procurement and spend data into insights that drive informed decisions. Whether it's cost control, risk mitigation, ESG tracking, or performance improvement, financial services organizations gain the clarity and agility needed to respond to a dynamic business landscape with speed and precision.
Harness Complete Visibility Across All Spend
In financial services — where transparency, compliance, and cost optimization are non-negotiable — having a complete, unified view of enterprise-wide spend is crucial. SAP Spend Control Tower enables financial organizations to access a single data lake that integrates seamlessly with both SAP and ERP systems. It allows teams to capture, merge, and harmonize data from SAP and non-SAP sources, delivering a consistent and holistic view of spend across the enterprise. By using pre-built automated connectors, organizations can significantly reduce the time and effort required to integrate and extract spend data in real time.
Leverage AI/ML-assisted Insights to Drive Action
Powered by SAP Business AI, Spend Control Tower empowers financial institutions to move from reactive to proactive decision-making. It intelligently classifies and analyzes spend data across disparate systems, uncovering opportunities for savings, reducing supplier risk, and improving control over tail spend. These AI-driven insights have demonstrated tangible results, including a 56% reduction in onboarding time for category managers by streamlining the development of procurement strategies across hundreds of categories. Additionally, sourcing events can be launched up to 50% faster, significantly improving procurement speed and efficiency. Cost efficiency is critical in financial institutions, and SAP Spend Control Tower helps achieve this by highlighting areas to consolidate spend and improve contract negotiations. With deep operational insights, institutions can also identify procurement behaviors that signal potential supply chain risks, enabling early intervention. The platform also supports ESG and sustainability goals by tracking relevant metrics across suppliers, helping align procurement with broader corporate responsibility and investment mandates. SAP Spend Control Tower provides financial institutions with the transparency needed for regulatory confidence, the intelligence to drive smarter spend decisions, and the agility to respond quickly in a rapidly evolving market. By delivering actionable insights from a single source of truth, it enables procurement and finance teams to lead with confidence, control, and clarity.
Improving collaboration for a smarter, more agile supply chain
of organizations view a lack of visibility to see necessary changes in time to react to them effectively to be a challenge for their supply chain. 59% of organizations believe that a lack of effective collaboration with external suppliers is a significant impediment to better business performance. 43%
of organizations view collaboration as a work in progress. 75%
SAP Business Network Solutions
In a highly regulated and cost-sensitive industry, the SAP Business Network for Procurement helps financial institutions turn procurement into a strategic advantage through a connected, intelligent, and compliant supplier ecosystem. Smarter Supplier Discovery Access a global network of verified suppliers with profiles that include: Dun & Bradstreet data Certifications and sustainability ratings Risk and compliance information Quickly find and engage trusted partners while supporting ESG and regulatory goals. Real-Time Visibility & Auditability Gain end-to-end transparency with digital document exchange and auditable history, enabling secure, traceable transactions across the procurement lifecycle. Automated, Compliant Procurement Streamline indirect spend with: Configurable business rules PO and invoice collaboration Automated compliance checks Reduce errors, enforce policy, and cut operational costs. Built-In Risk and Supplier Management Assess supplier risk and track qualifications directly within trading partner profiles. Guide employees to preferred, low-risk suppliers through integration with SAP Ariba. ________________________________________ Purpose-Built for Financial Services With built-in compliance, real-time insights, and intelligent automation, SAP Business Network for Procurement helps financial services organizations: Strengthen third-party risk management Drive operational efficiency Ensure spend and regulatory compliance
Enabling Procurement Transformation with SAP® Ariba® Solutions and Personalized Support from SAP Preferred Success Services Before: Challenges and opportunities Strategic vision to automate procurement operations on advanced cloud-based technology using proven best practices Migration of existing processes Need for expert help to make the most of advanced technology by adopting new features as they become available Why SAP Long-established partnership with SAP and alignment with the cloud-first mindset SAP’s global leadership in supply chain management with SAP® Ariba® solutions, automating procurement processes Personalized training sessions offered by SAP Preferred Success services, designed to maximize business outcomes through better understanding of the solutions’ capabilities, features, and road map After: Value-driven results Automated procurement operations, simplifying business processes and improving data consistency, transparency, and business innovation capabilities Empowered users to take advantage of the software’s advanced functionality Reduced manual paperwork tasks across procurement activities Increased awareness and adoption of new features, enabling ongoing business improvements through innovative supply chain technology
Banco Mercantil del Norte S.A. (Banorte) Monterrey, Mexico www.banorte.com (Spanish)
Industry Banking
Products and services Checking and savings accounts, credit cards, investment funds, and insurance
Employees >30,000
“Thanks to SAP Preferred Success, we’ve configured supply chain management processes in line with best practices. We are now aware of and can adopt new releases for SAP Ariba solutions faster, helping us transform and optimize Banorte for banking in a digital world.”
Oscar Carbajal Bermudez, Director of Acquisitions and Projects, Banco Mercantil del Norte S.A. (Banorte)
~100% Resolved Of manual procurement processes eliminated
Legacy configuration issues, increasing support quality and response times
Revenue $9.2 billion (US$469 million)
Featured Solutions and Services SAP Ariba solutions and SAP Preferred Success, part of SAP Services and Support
THE BEST RUN
SAP Business Suite for Spend Management Engineering,
Construction & O ing, Co Engine n & Opera INTERNAL ONLY
Operation onstr eering, ation
Engineering, Construction & Operation
Industry at a Glance
The EC&O industry has historically lagged behind in digital maturity compared to other sectors, with procurement practices often being tactical and project-specific rather than strategically aligned at an enterprise level. Each project operates as a standalone entity, allowing project managers significant autonomy in establishing supply chains and labor forces. However, this approach leads to inefficiencies and fragmented supplier relationships. The industry is now shifting towards more mature procurement governance models, including centralized shared service centers, to enhance efficiency and cost optimization. Digital solutions offer transformative potential by streamlining processes and improving visibility across projects. In APAC, countries like China and Australia are driving this shift, leveraging digital technologies to modernize procurement practices and improve project outcomes..
Opportunities
45%
43% of the C-Suite identified cost saving s as procurements primary value proposition, with 74% identifying cost savings as the primary benefit of the increased collaboration and 74% identifiying cost savings a primary driver of the increased use of the external workforce. However, only 46% are highly confident in procurements ability to manage strategic sourcing. 38% identified digitalization as a top priority for procurement, and 67% identified spend analytics as the top driver of digital transformation in procurement for the 3rd year in a row . 46% identified digital adoption metrics as a top KPI to measure procurement performance and 62% identified that increased digital adoption was a top benefit of improved internal collaboration.
38%
34%
34% identified organizational operating model changes were a key risk area for procurement to focus on, and 38% identified increasing outsourcing as a top priority for the managing the external workforce.
63%
63% identified geopolitical risk was the top organizational risk area for procurement, and 45% identified supply chain reconfigurations as a top strategic priority for the next 18 months.
Source: Economist Impact study, The Resilient Edge – Procurement in an era of polycrisis
Best in Class Metrics*
Sourcing Savings Rate
Sourcing Cycle Time
Invoices without Exceptions
18.4%
20 Days
95.9%
*SAP Customer Benchmarking program
Spend Management Solutions
The SAP Strategic Procurement package, combined with Icertis Contract Intelligence, delivers a robust solution designed specifically for the complex demands of the Engineering, Construction, and Operations (EC&O) industry. By seamlessly integrating advanced sourcing capabilities, contract lifecycle management, and supplier collaboration, this solution empowers EC&O firms to manage high-value procurement activities with greater confidence, agility, and control. This unified platform delivers end-to-end visibility across sourcing and contract processes, enabling firms to manage complex supplier ecosystems, drive better sourcing decisions, ensure compliance, and reduce contractual and operational risk. The combination of SAP Ariba’s intelligent sourcing with Icertis’ AI-powered contract management ensures supplier agreements are aligned to budget, timeline, and regulatory standards from day one. Additionally, SAP Joule, the generative AI assistant, enhances productivity across the sourcing and contracting lifecycle. Joule provides real-time insights and hands-free navigation, allowing procurement professionals to interact with sourcing and supplier data via natural language. From surfacing risk exposure in seconds to initiating engagement requests or setting up reminders, Joule streamlines work and unlocks greater decision-making speed.
End-to-end procurement and contract management:
Integrate sourcing, contracting, and supplier collaboration workflows into one cohesive experience. Leverage Joule’s natural language capabilities to launch sourcing events, surface supplier recommendations using generative AI, check contract status or pending approvals, automatically trigger engagement workflows or supplier notifications. This integration allows sourcing teams to operate with real-time visibility and fewer manual handoffs—critical in managing high-value capital projects and subcontractor engagements.
Real-time visibility:
Monitor supplier performance, contractual obligations, and project-specific requirements across global operations. Use Joule to instantly see risk exposure details for a supplier (including risk categories and severity), open engagement details for specific supplier relationships, view risk information directly in a supplier’s profile. This visibility improves accountability and reduces uncertainty around contract compliance and supplier delivery timelines.
Optimized sourcing decisions:
Drive smarter supplier selection with embedded analytics, supplier performance data, and risk scoring. Joule enhances this by automatically recommending suppliers for sourcing events based on contract terms, past performance, and project alignment—accelerating selection and improving supplier fit.
Compliance and risk mitigation:
Automate documentation workflows, enforce policies, and manage third-party risks with embedded compliance checks across jurisdictions. With Joule, users can now create a finding tied to a supplier issue or risk event & initiate engagement requests with stakeholders when risk thresholds are breached. These capabilities ensure prompt, auditable actions to protect the business and maintain compliance integrity.
Project-specific contract alignment:
Ensure supplier contracts are tailored to unique project scopes, locations, and delivery timelines. The integration of Icertis Contract Intelligence enables advanced clause management, real-time deviation tracking, and collaborative negotiation tools—all optimized for the construction lifecycle.
Automated workflows and enhanced collaboration:
Streamline sourcing and contract execution processes with digital workflows that improve speed and reduce friction. With Joule, tasks such as setting supplier bid deadlines, generating risk summaries, or initiating approval flows can be completed conversationally, freeing up teams to focus on high-value activities.
Cost savings and operational efficiency:
Achieve faster cycle times, improved bid competitiveness, and optimized supplier portfolios. Real-time insights and automation help reduce overages, missed milestones, and change order disputes—helping EC&O firms maintain profitability across projects. SAP Ariba’s strategic sourcing solutions, powered by Icertis and augmented with Joule AI, help EC&O organizations modernize procurement for complex, multi-party project environments. By connecting sourcing, risk, and contract data in a single ecosystem—with AI-driven intelligence layered throughout—firms can build resilient supplier networks, mitigate costly delays, and deliver capital projects on time and within budget
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