Maximize Value Across the Entire Customer Lifecycle
Rapid Roll-out Easily scale to support expansion + growing volumes
Quickly Implement Change Modify rules + processes easily in a visual environment
Real-time integrations Access multiple traditional + alternative services
As a subsidiary of Cardworks, Inc., Cardworks Servicing provides end-to-end servicing for third-party credit cards and installment loans. The company’s client portfolio includes major international auto brands, insurance companies, financial institutions and retailers. As the demand for its back-office services has grown rapidly, Cardworks determined that its current underwriting system would not provide the level of scalability and flexibility the company needed to service millions of accounts.
Credit Cards
CardWorks Inc. provides end-to-end operational servicing for third-party credit cards and installment loans. www.cardworks.com
Decisioning Cloud
Cardworks is currently decisioning 30,000 applications a month through Provenir. The company expects to reach a total of 500,000 applications this year with rapid growth in subsequent years. “We see tremendous potential in this market. With Provenir, we know we’ve got the scalability needed to support very high volumes of underwriting,” says Linakis. The Cardworks IT team particularly appreciates the ease of making changes with Provenir’s visual, business-focused design tools. Linakis pointed out that Provenir works well across its varied client base. The platform delivers the flexibility and cost advantages that smaller, startup companies value, while also demonstrating the stability and scalability prized by its larger, more conservative clients. Cardworks subsidiary, Merrick Bank, has successfully used the Provenir Risk Decisioning Platform to manage its credit card application decisioning for several years. “From our experience at Merrick, we knew Provenir would give us the flexibility we needed. And it would be easy to create a separate instance of the Provenir solution for Cardworks,” says Greg Linakis, executive vice president at Cardworks Inc. With a separate instance, Cardworks Servicing gained complete control over the process while leveraging the decisioning rules and integrations developed by Merrick Bank.
•
•
•
•
Explore What’s Possible
Page 1 Page 2Made with FlippingBook Digital Publishing Software