INFORMATION TECHNOLOGY Profile
The IT Department is comprised of 4 staff members: an IT Director, Network/System Administrator, and a Helpdesk Specialist and Technician. The IT Department supports Park District operations from 7:00 am-6:30 pm Monday- Friday, and 8:30 am-5:00 pm on Saturday and Sunday with on-call support. The department provides a wide range of services with the goal of providing support and technology resources to all departments Districtwide. These services are not only intended to maintain day-to-day operations, but also to enhance core business processes to benefit the Naperville community and District users. IT services include desktop support,
infrastructure support, telecommunications, data center operations, network and desktop security, and systems administration. The IT Department maintains approximately 280 workstations and laptops, over 35 database and application servers in a central data center, 125 tablets and mobile devices, over 100 network infrastructure devices across 15 remote locations, in addition to managing email services for over 650 District accounts. Lastly, the department maintains all keycard access and surveillance systems, with more than 240 cameras spread across District facilities.
The IT Department will continue to improve operational efficiencies while modernizing the District’s technology systems and software platforms, as well as making necessary upgrades to the information security posture of the organization. Highlights of this work will include planning and deployment of a new, cloud-based phone system, major network equipment and design updates, and implementation of Wi-Fi within Park District office spaces.
INFORMATION TECHNOLOGY
FINAL 2021 FINAL 2022 BUDGET 2023 PROJECTIONS 2023 BUDGET 2024 2024 VS. 2023 PROJ % 2024 VS. 2023 BUDGET %
REVENUE Miscellaneous Total Revenue
$5,687
$8,091
$6,864
$6,864
$10,164
$3,300 48% 3,300 48%
$3,300 48% 3,300 48%
5,687
8,091
6,864
6,864
10,164
EXPENSES Wages & Benefits
276,315 332,035
379,691
367,391 14,750 326,920
410,706 23,250 344,534
43,315 12% 8,500 58% 17,614 5% (860) -100% 2,400 100% 70,969 10%
31,015 8% 5,600 32% 16,914 5% (860) -100% 2,400 960% 55,069 8%
Supplies
9,797
12,764 177,461
17,650
Contractual Services
207,984
327,620
Utilities
1,150
1,193
860 250
860 250
Capital Projects
2,650 781,140
Total Expenditures Surplus/(Deficit)
495,246 523,453
726,071
710,171
($489,559)
($515,362)
($719,207)
($703,307)
($770,976)
($67,669)
10%
($51,769)
7%
2024 BUDGET 34
napervilleparks.org
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