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Employers Striving (CONT’D FROM PAGE 26)
network who takes new patients, they often must wait three to six months for an appointment,” said Gruttadaro. Blue Cross Blue Shield has estimated that 77 percent of U.S. counties are underserved by therapists. Scarce re- sources are an especially common problem in rural com- munities. Here’s where technology has come to the rescue, at least to some extent. The work-from-home trend sparked by the pandemic has opened the door to telemedicine, ex- panding the pool of potential medical personnel to include practitioners far from a patient’s place of residence. “Be- ing able to connect to a psychiatrist or therapist through a computer has been a real plus,” said Gruttadaro. Remote treatment can also help resolve the special challenges experienced by the growing number of remote workers. There is evidence that isolation from colleagues
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can lead to mental health issues. “We typically get in the 16,000 range in terms of requests for our employer guides,” said Gruttadaro. “But our title about working remotely on mental health has received more than 300,000.” Taking Action Traditionally, businesses have put the burden on in- dividual employees to deal with the burnout and stress that can lead to mental health issues. “Employers have al- ways expected people to show up at the workplace and leave their problems at the door,” said Hotchner. “Today we know a lot more about human behavior, and we know that’s often not possible. People will put on a social face and avoid asking for any accommodations that might jeop- ardize their jobs. But because they have a hidden disabili- ty they are not able to give 100 percent.” Times are changing, and today’s workers expect their employers to join in the mental health effort by providing a supportive workplace. That means taking steps such as adjusting workloads, encouraging autonomy, ensuring fairness, and enhancing self-worth through reward and recognition. “We encourage organizations to look critically inter- nally, and make the required changes to ensure that peo-
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October 10, 2022
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