Shangri-La Recommends Edition 5 - HQ

4 F&B INTERNAL AUDIT RESOLUTIONS As a F&B Leader, it is the responsibility of EAM / Director of F&B to detect and prevent activities or practices that may adversely impact our business. This course enable our leaders to identify and apply practical steps to resolve issues that may be found during F&B audits.

This course is targeted at EAM F&B and Director of F&B.

5 ROOTED IN NATURE (RIN) INITIATIVE The "Shangri-La's "Rooted In Nature" (RIN) Initiative Course" is dedicated to sustainable F&B business practices that supports community and social progress. It embraces ingredients and dishes that are local, seasonal and sustainable. This course is designed for Culinary, F&B Service, Club Lounge, Purchasing, Receiving, Communications, L&D, Cost Control and CSR.

6 MID AUTUMN SALES TOOLKIT In order to enhance our colleagues’ selling skills, it is essential for them to learn about the 2020 Mid-Autumn Campaign Story, Product Highlights, Target Audience and Retail Selling Process. This course is highly recommended for all F&B Service colleagues and/or colleagues who will engage in selling of retail items.

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