Brand Guidelines July 2016

Examples Customer product card

P&P InSight Combining visibility with reliability for your packets and parcels

Where possible headings should be set in Gotham Rounded Bold (Headline type should be spaced -30)

P&P InSight Combining visibility with reliability for your packets and parcels

The service P&P InSight gives e-retailers complete visibility of your items into and through our network, all via our online tracking portal. With 60 million e-commerce items passing through our seven hubs each year, our network and processes are designed to support both large and small multi-channel retailers. Your customer service teams can search our easy-to-use portal for real time data, helping them answer queries quickly and efficiently. For ebay and amazon platform sellers, P&P InSight provides all the necessary information so you can manage your accounts and ratings. Our item level information also includes detailed data on weights and formats, giving our customers clear invoicing, and also valuable data for reconciliation and onward invoicing.

“One of the best things about Whistl is that they work collaboratively with us to develop solutions to support our business, now and as it changes. They actively want to understand how we plan to evolve and grow our business, and how they can support us in these plans.”

• Transparent – track items from receipt to handover via our online portal • Simple integration – low touch integration, you can use your existing barcodes to track individual orders • Improved customer experience – comprehensive data and reporting allows you to communicate effectively with your customers • Service quality – a customised quality dashboard helps you understand our performance as a key supply chain partner

The Jewellery Channel

“Whistl have not only offered competitive pricing, the other main benefit of working with them is the level and quality of interaction with our Account Management team. This ranges from daily conversations on consumables and forecasts to support from their Directors. This assistance has been invaluable”.

Body copy should be set in Gotham Rounded Light, 10pt with 12pt leading, colour Black. Alternatively, when more text is required to fit, 9pt with 11pt leading can be used.

What we offer

MusicMagpie.co.uk

• Unsorted service • From 2/3 day service • Large letters, packets & parcels • Full uk coverage • Item level receipt • Service quality reports • Tracking to delivery carrier

For further details please contact your Account Manager, call 01628 861503 or visit www.whistl.co.uk

EffectiveSeptember 2014 XXXX07/14

Keyline windows

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