The Business Review November 2022

5. Small businesses give you an experience. Shopping small is about the experience and holiday shopping provides some of the biggest highlights of the year with seasonal aromas, delightful demos, delicious tastes, and happy melodies. Twinkle lights make everything more festive. Even an amazing website can’t provide the same tantalizing shopping experience an in-person trip to your favorite small business can. 6. Small businesses rely on your holiday spending. As many as 20% of small businesses rely on holiday sales to offset slower times during the year. If you don’t buy local during the holidays, it affects their future. 7. You can be a gift-giving wizard. Times are tight right now and many of us are cutting back on what we’re spending this year so that we can cover rising costs in essentials. While it’s natural to look for the cheapest gift possible during these times, you don’t want to forgo the holiday smiles from the perfect gift just to stay in your budget. Many small businesses provide unique, thoughtful items that you can’t get in many places. You can spend less but give your special someone something that they’ll cherish. Shopping small this holiday season is a big deal. These past few years have been hard on local businesses. With smaller operating reserves, rising costs and lower sales, they need you this year. And if you enjoy those small businesses, you know where you need to put your holiday dollars. n

impact. The smiles and gratitude you receive for shopping with a small business feel special. You can tell you’re making an impact and often they remember you when you return. 3. Small businesses support your causes. Small businesses are the first ones you turn to when asking for support for your beloved causes from your kids sports to your favorite nonprofits. Their sponsorships improve the quality of life in the area. But they can’t sponsor your causes if they’re not in business. 4. Small businesses answer your questions. Chatbots are great but they are programmed to respond literally to your questions. They do not anticipate needs or ask follow-up questions like small business owners and employees do. Sometimes the conversation that comes from speaking with small business professionals lead to other opportunities, interests, and stories. That’s less likely to happen with a chatbot or large-scale online retailer.

Christina Metcalf is a writer/ghostwriter who believes in the power of story. She works with small businesses, chambers of commerce, and business professionals who want to make an impression and grow a loyal customer/member base. She loves road trips, hates exclamation points, and believes the world would be a better place if we all had our own theme song that played when we entered the room. What would yours be? Twitter: @christinagsmith • Facebook: @tellyourstorygetemtalking • LinkedIn: @christinagsmith

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November 2022 | The Business Review

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