LOCAL SPOTLIGHT
TouchPoint Networks Provides Comprehensive Incident Response, Disaster Recovery Plans to Customers Leading Managed Technology Services Provider Helps Local Businesses Plan Ahead for Any Situation Medford, OR | October 20, 2022 | Press Release T ouchPoint Networks, a leading managed technology services provider (MTSP), is protecting
these cybersecurity insurance policies often become voided if the organization doesn’t have incident response and disaster recovery plans in place, which the company actively implements within the organization. In the event of an incident, insurance companies will do everything they can to avoid paying, and they can routinely exploit ignorance or negligence on the business owner’s part when it comes to cyberattacks,” stated Chuck Whiteley, Branch Manager of TouchPoint Networks. Incident response and disaster recovery plans are necessary to ensure that cyber-security insurance policies will be honored, in addition to minimizing the impact on an organization. An acceptable incident response plan includes written procedures for multiple departments, including legal, IT, insurance, and
small to mid-sized businesses (SMBs) from cyberattacks by implementing incident response and disaster recovery plans. Cybercriminals are increasingly targeting SMBs over large corporations because stricter penalties and harsher regulations have forced larger organizations to fortify their networks from at- tack, whereas most SMBs try to overlook this threat from affecting their organization. Cybercriminals have responded by searching for the “low-hanging fruit,” which is underprepared SMBs that are far too busy and under resourced to develop a comprehensive IT cybersecurity defense strategy. TouchPoint Networks has responded to this by developing comprehensive incident response and disaster recovery plans for its customers to ensure that they remain in business in event of a costly breach. “Most business owners overlook cybersecurity because they are far too busy. Additionally, they’re undereducated on how they can mitigate these risks without needing to hire a CTO or become an IT expert themselves. While they remain focused on growth, some business owners take out cybersecurity insurance policies in an attempt to secure their organizations. However,
Chuck Whiteley, Branch Manager of TouchPoint Networks
even public relations, so that in the event of a breach the threat can be neutralized immediately. It’s vital
“Business owners shouldn’t have to deal with this but it’s important that we protect our customers, which is why we educate them, even when it’s a somber topic such as this.” - Chuck Whiteley
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The Business Review | November 2022
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