Rent Cafe Resident Guide

Note the Deposit Amount

• After the deposit has been made, note the amount that was deposited.

Verify Bank Account

• Log into Resident Portal, then click the “Verify” button next to bank account. • When prompted, enter the exact amount that was deposited. After completing this verification process, the bank account is now ready to make payments.

Setting Up Recurring Payments:

• Once account is approved, set up recurring payment. To set up a recurring payment, click “Set Up Auto-Pay.” • Note: One-time payments by credit, debit, or ACH can also be created from this screen. One-time ACH payments will also require the account verification setup as detailed above.

Configure Auto-Pay

• From this screen, find amount due, any current auto-pay in place, and the remaining amount. To add auto-pay, select payment account then enter auto-pay amount. Click “Set Up Monthly Auto-Pay” to finish.

How to set up auto pay

1. Select the Auto-pay Setup menu item.

2. Select the Payment Account.

3. Enter Start Date to begin Auto-pay.

4. Enter End Date to end Auto-pay.

• Note that for most student rentals, the last month's rent is paid in advance. A manual one- time payment for last month's rent, charged on November 15, needs to be made. Please refer to the lease to see if this applies.

5.Pay on Day; select day of the month payment will be made.

• We suggest selecting a day greater than statement date, but before payment due date to ensure payment is applied to account balance and to avoid late fees.

6. Enter Pay Amount. *

7. Hit Next button and a confirmation will pop up.**

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