8. Log in monthly to check the ledger and ensure that all payments, including those from roommates, have been processed to avoid fees. Utilities must be paid manually and are charged quarterly. Please refer to the lease for specifics.
*Note: Upon lease renewal, it is necessary to adjust the monthly auto-pay amount.
**Note: This confirmation does not guarantee that the funds were received by Three Sixty Real Estate Solutions. If bank account returns with non-sufficient funds (NSF, payment will be declined, and it will be resident’s responsibility to pay any NSF and late fees as applicable. Residents are responsible to have the proper funds available in account to make online payments.
The purpose of this guide is to assist residents in their online portal functionality.
This is in no way an all-inclusive guide, as RentCafé is multi-faceted and ever changing in terms of the features and functionality of the products. For more in-depth questions, please reach out to the property manager for assistance.
Frequently Asked Questions
Is Auto-pay for me? Auto-pay ensures rent is paid on time each month, reducing the risk of late payments and associated fees. It provides peace of mind by eliminating the need to remember manual payments. Consistent timeliness can also positively impact credit scores if reported to credit bureaus. Is there a way to split auto-payments between roomates? On the Auto-Pay screen, there are two option dropdowns. Select Option 2: Share lease costs with roommates. It is also possible to pay various other charges. Why enter Max Payment Amount? This option protects from withdrawing more than the account balance amount expected.
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