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CHAPTER TEN | A BRIGHT FUTURE
constant need to upgrade systems. These days, it means modernizing them in a way where the firm can make workflows more efficient and be prepared for the oncoming digitalization of global markets. No matter what the future holds, DTCC continues to seek out opportunities to broaden its role and impact within the financial services industry. Using the standard of unmet needs within the financial industry as a basis of expansion is another deeply held belief at DTCC, as Peve described: We’re looking at areas where clients have unmet needs and overlaying that with areas where we have adjacent businesses, unique expertise and the ability to deliver a solution that can solve an operational challenge or pain point.
Despite the challenges COVID-19 presented, Jennifer Peve, managing director, global head of Strategy & Innovation, was instrumental in the effort to make sure DTCC adapted to the changes brought on by the pandemic and continued its work to meet the growing needs of its clients.
The Future Is Now
As disruptive technologies gain wider acceptance, DTCC stands ready to meet the growing needs of its clients and the ever-changing global financial markets. As the firm advances its strategy for the future, it will continue to engage with clients, regulators, policy makers, partners and other stakeholders to build consensus and lead the industry forward. While DTCC has experienced countless challenges and unforeseen circumstances throughout its 50-year history, the firm has always made it a priority to serve its clients with innovative products that mitigate risk, enhance efficiencies and reduce costs. For the people who proudly work at DTCC, that mission has remained at the heart of everything they do. ■
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