A Day Unlike Any Other
T he new millennium capped off two years of breakneck pace for The Depository Trust & Clearing Corporation (DTCC). First came the integration between The Depository Trust Company (DTC) and National Securities Clearing Corporation (NSCC). Then came the Y2K concerns that never fully materialized. A beautiful September day seemed a perfect time to stop and honor the employees who had weathered these challenges. Those plans, however, changed when terrorists hijacked four commercial aircraft—two of which were purposely flown into the Twin Towers of the World Trade Center— sending Wall Street and the rest of the country into chaos. In some ways, the financial industry at large had made preparations to handle an event of this nature. Business continuity was not an issue that was born on the morning of September 11, 2001. Crisis planning and management
The 9/11 Memorial, located on 8 of the 16 acres comprising the World Trade Center, is a space designed for remembrance and contemplation. The Memorial opened on September 11, 2011, 10 years after the coordinated terrorist attacks claimed 2,977 innocent lives. While The Depository Trust & Clearing Corporation (DTCC) had contingency plans in case of a catastrophic emergency, the emotional toll of the tragedy was not something the firm could ever prepare for. (Photo by Alejandro Luengo courtesy of Unsplash.)
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