Housing and Residence Life performs preventative and routine maintenance throughout the year to ensure facilities remain inappropriate living conditions. From time to time, maintenance issues arise through normal wear and tear, and should they, a maintenance request can be submitted by the student to address the issue or concern at no cost. Should damage be caused by a resident, or an obvious maintenance issue not reported, the damage will be documented and referred to Housing and Residence Life for investigation and possibly charged for the repair. Maintenance requests can be submitted by navigating to the Housing Portal or directly through our maintenance request website. Please ensure that you are utilizing a compatible web browser such as Firefox, Internet Explorer, or Safari. When submitting your maintenance request, please provide as much detail as possible so that our maintenance staff can appropriately address your request. We ask that you provide your phone number as well so that our staff can contact you should there be any issues, concerns, or additional follow-up needed.
Please provide 2 business days for our staff to address your maintenance issue or concerns. If a request is submitted after business hours or on weekends, our staff will address the issues the following business day. If your request has not been resolved contact your Area Coordinator or Graduate Hall Director, DO NOT submit an additional request. Should a maintenance emergency occur that could cause injury or property damage (i.e., flood, power loss, water leak, etc.), please contact a housing staff member at your residence hall front desk or the Residence Advisor on-duty immediately. Maintenance staff will leave a door hanger notifying their entry into the residential space. 16
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