Maintenance After Regular Hours In the event of an emergency, you should contact the on-call Resident Advisor for your hall. The On-Call Staff will determine if immediate action is necessary and contact the proper personnel. Examples of what may require emergency repair are: large water leaks from sinks, toilets, or pipes; loss of electrical power to general rooms; smoke detector malfunctions; large broken windows; or jammed locks or doors that will not lock. Pest Control and Protocol Each residence hall is treated by professional exterminators. Students experiencing pest problems should submit a Housing Maintenance Request using a desktop or laptop computer that supports the use Google Chrome. Please be mindful that cleanliness will go a long way towards keeping your room pest-free. To avoid fire or attracting pests, do not wrap kitchen walls, cabinets, or stoves with foil or other coverings. Damages to Facilities or University Property (Individual) Students are responsible for maintaining the facility where they reside. Students should, in cooperation with residence life staff at check-in, carefully note the condition and inventory of the room’s movable furniture, and the condition of the walls, floor, ceiling, and built-in items. Repairs or replacement of items whose condition has changed since the completion of the Room Condition Report form (completed at check-in) will be appropriately charged to the student on the student’s university account. Students are also liable for charges for any unusual housekeeping service, such as cleaning rooms left dirty when moving out. Damage charges are assessed equally against all residents of a room unless personal liability can be determined. Only university personnel may repair damage to residence hall rooms or furnishings. Students are responsible for any damages caused by adhesive substances, such as mounting tape, scotch tape, or self-adhesive fixtures. Students also are responsible for the condition of their room doors, blinds, and screens. Damage to common areas is billed to the residents of that living area when the individual(s) responsible is/are identified. When a student has knowledge that an individual has caused damage to a common area, they are responsible for sharing that information with a residence hall staff member. Damage to the common areas of the residence hall will then be charged directly to the person(s) responsible for such damage. 17
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