Payroll Insights Report 2027 - Outsourced

PAYROLL INSIGHTS SURVEY 2026 OUTSOURCED

One pay professional produced 890 payslips per month – 39% increase from 640 last year 1/890

30%

Access to payslips queries are most likely to be asked to the team. This is a change from tax code queries last year, although this was a close second ACCESS TO PAYSLIPS

of employers require or prefer payroll staff to hold a CIPP-approved qualification up from 23% last year

Hybrid is still the preferred working arrangement for payroll professionals HYBRID

100%

KEY TAKEAWAYS

of Bureaus within accountancy practices are registered for anti- money laundering (AML)

1/2

FOCUS ON LARGER, MORE SCALABLE OPERATIONS

BESPOKE PRICING PREFERRED

Specialist providers typically have fewer payrolls per payroll professional, but process

Outsourced providers still have half the cut off period of in-house teams

more than twice as many payslips (1,193 vs 567), suggesting a stronger focus on larger, more scalable payroll operations

Bespoke pricing packages were favoured at 54%, showing that payroll has become sufficiently varied that a single pricing model no longer suits most client relationships

3

In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.

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