PAYROLL INSIGHTS SURVEY 2026 OUTSOURCED
NEW
Would you consider yourself a specialist payroll provider?
Specialist payroll providers appear to operate a different business model to non-specialists. Specialist payroll bureaus handle fewer clients and payrolls, but deliver more than double the payslips per pay professional. This suggests specialists are focussed on servicing larger payrolls, where efficiency gains can be achieved through standardisation, expertise and process optimisation. In contrast, non-specialists appear to manage a greater volume of smaller and potentially more varied client relationships.
54% YES
46% NO
45
52
60
89
Clients per pay professional
Clients per pay professional
MEDIAN
MEDIAN
AVERAGE
AVERAGE
52
89
63
92
Payrolls per pay professional
Payrolls per pay professional
MEDIAN
MEDIAN
AVERAGE
AVERAGE
567 MEDIAN
586 AVERAGE
1193 MEDIAN
1121 AVERAGE
Payslips (monthly) per pay professional
Payslips (monthly) per pay professional
5
In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.
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