UEL - Assistant Director of Estates Operations

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND ACHIEVEMENTS: Essential criteria • A relevant first degree and relevant experience and further relevant qualification. (A) Desirable criteria • A relevant Professional qualification (e.g. MCIBSE, MBIFM, MRICS, MCIOB, CEng). KNOWLEDGE AND EXPERIENCE: (e.g. gained at work or through voluntary activities) Essential criteria • The ability to contribute to, and support, the strategic leadership within the Estates and Fadlifies team and development of effective strategic links across the wider University to ensure the University’s strategic aims are met. (A, I) • Evidence of team leadership including recruitment, team building and individual professional development. The ability to build and motivate internal and external teams ensuring alignment with delivery goals in order to successfully develop and deliver soft FM services strategies. (A,) • Proven ability of negotiating effective contractual terms for maintenance, services and consultancy agreements. (A, I) • Ability to communicate complex information to a diverse range of audiences and stakeholders using a variety of techniques and achieve effective stakeholder and relationship management. • Evidence of financial planning and budget management for significant budgets ensuring accurate cash flow forecasting. (A, I) Desirable criteria • Evidence of delivering process improvement across a range of operational areas. (A, l) • Experience of working within large complex organisations. (A, I)

SKILLS AND ABILITIES: (eg. Teaching, report writing or computing) Essential criteria • Experience of prioritising complex and often- conflicting project demands ensuring appropriate risk management approaches are used. (A, l) Evidence of managing and developing systems to ensure statutory compliance across a wide range of infrastructure and systems within a complex large estate. (A, l) • Ability to deliver cultural change within the Operations team, through strong, values-driven leadership and to lead change in a constantly evolving higher education marketplace. (A, l) Desirable criteria • Professionally focused with the ability to think laterally to meet goals. (A, I) • Welcome challenge in an open, participative, and transparent style. (A, l) PERSONAL ATTRIBUTES AND QUALITIES: • Ability to lead or motivate, interpersonal skills, commitment to equality and diversity issues Desirable criteria • Evidence of ability to increase customer satisfaction and exceed expectations. (A,l)

Criteria tested by Key:

A = Application form C = Certification I = Interview P = Presentation

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