Operations 2021 A Year in Review
As we consider what 2022 may have planned for us, over here in Operations we don’t want to dwell on the challenges of this past year. Instead, we want to celebrate our colleagues, our triumphs, and the cooperation that got us all through the past 12 exhausting, maddening, and rewarding, months. BC Housing gratefully acknowledges that we live and work on the unceded traditional and ancestral homelands of hundreds of Indigenous Peoples and Nations across British Columbia, each with their own unique traditions, history and culture.
Operation’s 2021 – a year in review
As we move into a new year, I wanted to take the opportunity to thank each and every one of the staff members across our Operations branch for your continued efforts supporting the Commission. We have faced countless challenges this year, which have required our branch more than ever to be creative and resourceful when it comes to supporting the tenants, programs, and staff members that we work with every day. There have been so many stories this year of staff going above and beyond, and we wanted to share some of these with you as we close out 2021. While these are just a select few stories, I hope they will shed some light on the unique challenges and wins that take place across each department and each region. Whether it be supporting tenants through our Extreme Weather Response, prioritizing the on-going safety needs at our sites, or the continuous administrative duties that lift up the programs our Regions support every day; each one of you play an integral part in our Operations initiatives. I cannot thank everyone enough for continuing to be patient as we adapt to the changes in our work environment, and as we continue to grow in the programs and support that we provide to folks across the Province. From myself to you and your family, I wish you all a very happy holiday and hope you get some well-deserved time to refresh and reflect.
Operations 2021 – a year in review
Dale McMann – Vice President, Operations (with his wife and grandson)
Operation’s 2021 – a year in review
Operations By the Numbers
100,000+ calls to Applicant Services answered
4.8 million gloves, masks, hand sanitizers and disinfectant cleaners distributed
+2 million meals delivered
34,000 families, seniors and individuals had their housing subsidized
11,535 hours of housing information provided
2,300 new homes completed 25,000 additional units under development
360 extreme weather response shelter spaces provided
1,800 seniors got the support they needed to get vaccinated
1,900 temporary shelter spaces created
33 new team members hired
24 teammembers promoted
12 team members moved to full-time
1 Operations Team
9 teammembers transferred
15,732 virtual meeting backdrops created
Operations 2021 – a year in review
Operation’s 2021 – a year in review
Retirements in 2021
Roberta Abrams - 28 years Applicant Assistant, Applicant Services
Deo Kumar - 5 years Shift Engineer, səmiq̓wəʔelə
Julie Andersen - 13 years Team Assistant, Orange Hall
Wanda L’Heureux – 9 years Building Manager Supervisor, Lower Mainland Directly Managed
Gordon Gies - 14 years Access and Assessment
Claire McClelland – 3 years Non-profit Portfolio Assistant, Interior Region
Coordinator, Orange Hall
Starla Scott – 13 Years Manager, Housing and Health Services, Lower Mainland Directly Managed
Gaye Hartt - 17 years Manager Customer Services, Applicant Services
William Slabosz – 13 years Maintenance, Lower Mainland Directly Managed
Cheryl Irvine - 6 years Financial Review and Budget Analyst, Interior Region
Keith Wai – 13 years Non-Profit Portfolio Manager, Vancouver Island
Shelley Johnson – 20 years Applicant Assistant, Applicant Services
Operation’s 2021 – a year in review
Thank you to Nanette, Dawn, Cheryl, Adam, Matthew, Karla, and Janet. It has been, and continues to be, a pleasure to work with you all! Looking forward to redeveloping this land assembly into something really impactful for Penticton!
Sheryl Peters, Provincial Director, Redevelopment
Operations 2021 – a year in review
Interior Region Saving Low Income Rentals in Penticton
The Interior Region prides itself on being a collaborative partner. This was confirmed when the team rallied quickly when a unique opportunity presented itself in Penticton this past summer. BCH had purchased three motels at the south end of Penticton as part of a redevelopment plan to preserve and upgrade 57 units of affordable housing in the city. Development Services (DS) was working on a joint master plan with an adjacent (private) land holder for the redevelopment of the Skaha Apartments – a fourth building that had been earmarked to be part of the land assembly. But the partnership started to unravel over the summer, due to a leadership change with the private partner, and those 57 units of existing low-income rentals were suddenly at risk of being sold off and lost. It was then that the collaboration with Operations kicked into high gear. DS’s proposal to purchase and secure these low-income housing units in Penticton was successful thanks to the buy-in and strategic planning from our incredible Interior Regional team.
Operation’s 2021 – a year in review
Orange Hall’s Administrative Team
The team has worked hard to collaborate as a group, as well as with the entire Supportive Housing and Shelters teams. Being inclusive has meant the team could successfully extend their supports to the varied and dynamic departments across the Vancouver Coastal and Fraser Valley regions, as well as operate the Orange Hall storefront which remains
open two days a week to support our most vulnerable clients, non-profit groups and community agents.
We added three new Team Assistants over the summer, and they hit the ground running (come to think of it, ‘galloping’ may be a better description). New projects include collaborating with Supportive Housing Advisors and Financial Review and Budget Analysists to streamline communication with our non-profit providers, creating new procurement manuals to reflect the unique needs of our offices, dedicating more time to managing and supporting our tenants that receive HPP benefits, and most recently, create a working group to track the opening and closures of new sites in order to better anticipate the needs of our residents.
Operations 2021 – a year in review
This team has adapted to the changes put in place due to the Covid-19 pandemic and turned those hurdles into milestones. With our storefront hours being decreased from 5 days a week to 2 days a week our team has been able to focus on new projects, critically assess procedures, and participate in creating proactive solutions across departments and regions. It’s all with the goal of ensuring we give our clients quality experiences.
Julie Smith – Regional Administrative Services Manager
Operation’s 2021 – a year in review
We needed a community solution to the problems being faced this past year. We were able to hire staff who were let go during covid. They have come from the private sector and into a completely new environment but are fully engaged. While many joined BCH out of necessity, they are becoming incredible advocates for the supportive housing process and have been able to completely adapt to what we do here at BCH.
Heidi Hartman Executive Director, Supportive Housing and Homelessness Operations
Operations 2021 – a year in review
Muncey Place was the very last of the decampment hotels to come online this past summer following the evacuation order for the homeless encampments at Topaz Park and along Pandora Avenue in Victoria. Once the building was purchased outright by BC Housing, the clock started ticking. Vancouver Island maintenance staff immediately rushed to get the facility ready, working to make the place safe and accessible for the encampment tenants. Keys were picked up on Saturday and by Monday we were already moving people in. This was a huge project totalling more than150 units that needed to reopen in an unbelievably short timeframe. Our non-profit providers were already stretched way too thin to ask any one of them to take on this project alone. A new model needed to be found. The team approached two different non-profits and proposed they join together, with the support of BC Housing, to get this building staffed and put the necessary supports in place. Muncey Place now has two operators: one operating what was previously the hotel tower, while a second provider took over the three-floor low rise. There is a BC Housing building manager on site and additional BCH staff to support the overall operation of the buildings. Some of the hotels’ former maintenance, cleaning, and food services staff remained on to join BC Housing full-time which has helped to launch our first ever Food Services team. With the success of this new service, the goal is to expand it for even more tenants. Vancouver Island Opening Muncey Place (Previously Comfort Inn)
Coming from the tourism industry, I wasn’t used to working the with tenants that BCH does. I was nervous at first but quickly learned that they are just trying to live, and that we are all in this together. I’ve gotten to know the faces and gotten to know some of the tenants and have made connections with this group. I’ve found I really like what BC Housing does to help out the community.
Nick Sinclair - Maintenance Worker
Operation’s 2021 – a year in review
The New Operational Services Team
With Operations having grown by leaps and bounds over the past few years, and with the sheer number of projects led by Operations coming online each year, it was clear an additional team was needed. Our business areas doing the front-line work will swing into the new year with support and guidance from the new Operational Services Team. Just launched in September, the team is responsible for getting up and running project management and coordination, financial performance and budget forecasting, training, and working with IT and our business areas to provide system support.
Operations 2021 – a year in review
It’s the very early stages of building out our team and recruitment is blazing ahead. We are really excited to put into place all of this additional support for our fellow Operations staff.
Corrina Hayden (and Tyson) - Director, Operational Services
Operation’s 2021 – a year in review
As challenging as COVID has been, we’ve had to be creative this year and see real solutions forming out of some of these emergency responses. It’s important to point out that these folks were offered supportive housing and directly managed housing, not shelters. We wanted to give them a home.
Valerie Hare - Regional Operations Manager
Operations 2021 – a year in review
Northern Region Moccasin Flats and George Street Decampments
In October, the City of Prince George went before the BC Supreme Court seeking an injunction to have encampments at Moccasin Flats at the end of Fifth Avenue and on George Street dismantled. In the North, the weather can turn extreme very quickly, and it’s dangerous for people if they don’t have shelter. We moved quickly before conditions could put people at further risk. BC Housing has been active in leading the efforts to ensure that people in these camps have a safe space for them to move into and our team worked closely with the Association Advocating for Women and the Community (AWAC). AWAC provided outreach and support to the folks being asked to move and we worked with the Prince George Native Friendship Centre, which provided supportive housing. Our Housing and Health Nurse and Coordinated Access Manager conducted assessments every day with the folks who wanted to work with us. We worked hard to prepare everyone on site that the decampment was coming and tried our best to ensure they were prepared and find them available housing. We organized totes so they could take their belongings; we organized transportation to get the folks to their new homes, and welcome kits were provided to get the everyone settled in. We were ultimately able to move 50 people into supportive or directly managed housing by the end of November.
Operation’s 2021 – a year in review
What we miss and don’t miss about being the office:
• Miss socializing with our colleagues.
• Miss office banter/jokes. • Don’t miss the commute. • Don’t miss the extra calories we pile on from
the endless donuts and pastries.
The Applicant Services Team
Operations 2021 – a year in review
Applicant Services - Answering the Call
We’ve been proudly telling all of BC Housing that the 100,000th call of the year had already come in by September. The phone continues to ring non-stop but we’ve been able to take our collective feet off the gas pedal a bit to have some fun. The team launched their own Halloween costume and decoration contests remotely and put a video together to highlight everyone’s contributions. There were winners in three different categories: best costume, best pumpkin craving, and best spooky décor. We’ve been busy with recruitment, orientations for our new teammembers, and refresher training: 32 new staff have been onboarded, including getting 22 Applications Assistants quickly up to speed.
On the lighter side…two new babies were born into the Applicant Services family this past year.
Baby Elizabeth (Jonathan Bean, Manager, Quality & Training)
Baby Josephine (Ariana Astle, Supervisor, Applicant Services)
Operation’s 2021 – a year in review
Women’s Transitional Housing and Supports Programs - Making No Bones About it
Bahar Dehnadi takes a minute every day to connect with the rest of the WTHSP team.
Earlier this year, she tumbled into the endless well that is TikTok and found a 13-year-old pug named Noodle. Each morning, Noodle’s human tries to pick up him on his hind legs to see what happens. Behar and @jongraz’s other 4.6 million (yes, that is MILLIONS) followers check in on Noodle and wait, investing their hopes for the day in this rather tired, rather senior, dog. If Noodle stands on his hind legs, it’s a “Bones” day. Cheers all around because that means it’s a good day to get things done and Behar lets the team know they have extra focus thanks to the little pug. If Noodle doesn’t stand and instead snuggles back into his cozy bed, it’s a “No Bones” day. (No Bones, Noodle, get it)? That means it’s a self-care day which maybe is sweatpants at work, or an extra cup of tea or coffee; whatever it is, a “No Bones” day means finding a moment of self-care.
It’s a daily message of inspiration, based on Noodle’s abilities, that connects this growing team.
Operations 2021 – a year in review
source: @jongraz tiktok
Besides thinking I might need to retire from TikTok some days, I would say this is a good connection for our team. Everyone needs a self-care day or a push to do something extra and sometimes you need a little reminder. Whether that comes from a friend, family member, or a 13-year-old dog on the internet.
Bahar Dehnadi, Portfolio Manager, WTHS Program
Operation’s 2021 – a year in review
Regions React when Shelter is Required
Opening Mount Tolmie Shelter in Record Time
As the pandemic began to fully hit underserved communities, one of the creative options to find vitally needed space was to convert one of Island’s Health retirement homes (which had a long- planned closure this spring) into a temporary shelter. Enter Mount Tolmie. Located in Saanich, close to the University of Victoria, BCH had already identified this now unused facility as potential space that could be adapted to add to the desperately needed shelter stock. The maintenance team worked together with a DAS project technologist to open the shelter in amazingly short time (DAS’s usual degree of participation was limited because of travel restrictions). The conversion required a complete change of use. Temporary washrooms and showers were installed, and repairs completed on the building to make it habitable once again. Pop- up shelter pods created the necessary socially distanced spaces for those in need while reducing the risk of spreading the virus. New camera system and security enhancements were made, and the building upgraded to meet fire standards and safety codes. Within a month 47 new shelter spaces had been created. No one thought we could get it done and setup in a month, and there were moments we didn’t think it was going to happen. Since COVID, there have been many emergencies that required finding quick thinking. The teamwas successful in not only getting the renovations and supplies ready to open the shelter but doing it in record time so that the provider could open the space fully prepared.
Martin Smyth - Maintenance Manager, Vancouver Island
Operations 2021 – a year in review
The sheer will of everyone involved to get it done despite so many obstacles was amazing. We had to deal with the original non-profit we wanted to work with dissolving . We lost the lease with the church early and had to scramble to house everyone for a short period while construction was underway. But in the end, we got it done.
Matthew Camirand- Supportive Housing Advisor
Protecting Shelter Beds in Kelowna
This past spring, new space was urgently needed for an existing shelter in west Kelowna that was soon to close due to the sale and redevelopment of the church where it was located. That meant 38 beds that would longer be available. BCH had been working with the City of Kelowna for a few years to find an alternative. At the eleventh hour, the City suggested a piece of land that might work but it was isolated and required a creative and immediate solution to ensure those beds weren’t lost. A three year temporary agreement was quickly struck. Operations proposed a modular solution – unusual as modulars are generally used for housing, but due to the pandemic social distancing requirements it was decided this was the right option for the shelter. There was initial skepticismbecause the location is outside of downtown, but the provider has been really positive about how it is running. The design has improved greatly upon the conditions of the old shelter and has given locals a different perspective on what a shelter can be.
Operation’s 2021 – a year in review
Pop-up Pods to the Rescue. Again.
One of last year’s great success stories were the pods that BC Housing sourced and rolled out at emergency response centres across the province to address pandemic restrictions. These pods became almost like bridge housing. As Heidi Hartman said at the time, “this is a dignified and respectful way to house people. People start to think about what wellness looks like for them when they have a safe and private space of their own.” In an oddly positive bit of news, people experiencing street homelessness were mostly spared from COVID-19 in the early part of the pandemic, largely because their lives were already so cut off from the rest of society. But that changed this year and clients who were testing positive needed to go into isolation, but few spaces were now available (those who did become ill went to hospital). We had to get flexible and creative. How could more people fit? Working closely with operators, we were able to take already full buildings and somehow find more capacity. And the pods again proved themselves a blessing. Pods popped up in the nooks and crannies of existing supportive housing areas. Banquet halls, and conference rooms in hotels were pressed into service. The health authorities worked with us to have extra vaccine clinics and testing on site and ensure safety protocols were in place. That went a long way to helping ease any fears of our partners’ staffers. The collaboration was a true success story
Operations 2021 – a year in review
The response truly showed the impact of partnerships and the support and trust our non-profits give us – they went above and beyond their operating agreements to support their clients at a scary time
Lois Gabitous – Coordinated Access and Assessment Manager
Operation’s 2021 – a year in review
In six short months, we’ve seen the positive difference that safe, stable housing can make. When basic needs such as health, housing and food security are met, it creates space for people to focus on other areas of their life
Maricar Angeles – Housing and Health Nurse
Operations 2021 – a year in review
In May, LMDM and the HHS team launched the Semi- Supported Living Program at the American Hotel in downtown Vancouver. Although the program is still in the early and active development stages, the goal is to provide individualized supports for 38 participants to eventually obtain and maintain stable housing, and acquire the life skills necessary to live independently. With the support of the Orange Hall Team, eligible participants are identified through the supportive housing stream with the intention of transitioning people along the housing continuum. When participants are ready to ‘graduate,’ staff work with each person to identify an appropriate housing plan, whether that’s independent living at one of our directly managed properties, a co-op or market renting. So far, we have welcomed 12 people into the program and will continue to fill any vacancies at the American. We are also excited to soon be expanding the program to two additional of our directly managed hotels, the Station and Thornton Hotels located beside the American hotel, which means spaces for another 48 participants. A determined effort has been made to ensure cultural traditions are incorporated into the program. In September, to recognize Canada’s first National Day for Truth and Reconciliation, two Indigenous elders were invited to the Learning Centre to hold a smudging ceremony to cleanse and purify the body and spirit, and to show participants how to create their own traditional medicine bag. Vancouver Coastal On the Path to Independent Living
Operation’s 2021 – a year in review
Turnock Manor in Maple Ridge is BCH Directly Managed’s first market rental building. Rather than our usual rent-geared-to-income (RGI), tenants pay fair market rent and are not required to be on the housing registry to apply. Fair market rental is an area that BCH Directly Managed had not yet explored, and Turnock Manor is the test case for the viability of purpose-built affordable housing projects that will break even and cover their development, land, and operational costs. Fair market projects aim to address newer areas on BCH’s housing continuum and may be a new trend for our property portfolio. Application Services also needed to jump in to figure out a new process for potential tenants to apply. Fraser Region A New Model with Turnock Manor
The first tenants moved in December 15 and the initial reviews have been nothing but positive
Also notable is that Turnock Manor joins Byrne Creek, Lions Park, and The American, Station, and Thornton hotels as the six properties that Vancouver Coastal and Fraser Region have taken over management for this year – a remarkable achievement in itself.
Operations 2021 – a year in review
This was uncharted territory and we pulled together a process through teamwork and innovation to create an application process that minimized burden on the applicants and BC Housing staff. We couldn’t have done it without Brianna Worthington, Program Assistant from Applicant Services taking on the legwork, tracking applicants, emails and keeping things moving. Brianna also kept Diana, Ken and myself on track by constantly reminding us what needed to be done next.
Erin Smandych – Regional Director, Applicant Services
Operation’s 2021 – a year in review
People Plants and Home in 2021
Meet and Greet at Lion’s Park
Housing and Health Services staff hosted a Meet and Greet in October at Lion’s Park, which BCH had acquired in September. The goal of this socially distanced event was for BC Housing staff to introduce themselves, create a welcoming environment for new tenants and learn ways to better support the tenants of Lions Park. The drop in event had a great response with 64 of 96 tenants coming by to give us their feedback. The staff created a feedback board which allowed tenants to give their opinions on programming opportunities for the future. Overall, the event was a success and staff are looking forward to a future time when this tenant led programming can start.
Operations 2021 – a year in review
Chimo Tenants Alongside Their New Garden Beds
This summer the People, Plants and Homes participants and staff added
on new garden beds at Chimo Terrace. Some participants had been
waiting for new plots for a number of years. They were so eager to learn how to grow their own flowers, fruit and vegetables in new and accessible garden beds.
(this photo was taken when public health restrictions were eased for outdoor events)
Seasonal Veggie Garden-to-Table Kits for Tenants
Throughout 2021 the People Plants and Homes team have continued to provide Garden to Table Kits for tenants in Lower Mainland Directly Managed buildings. The kits provide fruit, vegetable and pantry items to help tenants learn to cook a delicious and fresh meal at home. For the 2021 year the People, Plants and Homes team have distributed over 1000 meals kits across the province.
Operation’s 2021 – a year in review
A Year of Extreme Weather and Team Effort
As the now infamous heat dome descended on the province in June, our non-profit partners and some of the directly managed buildings found themselves short on cooling supplies – fans, portable air conditioning units, even water. The LMDM and Lower Mainland Non-Profit (LMNP) teams, and the maintenance group at səmiq̓wəʔelə put their heads together to coordinate a quick response. The extreme heat and smoke from the wildfires affected the general population but the impact was particularly fierce for our vulnerable populations. A process was set up based on the system developed for distributing COVID supplies: LMNP identified and tracked requests, external suppliers got supplies out where they could, and the BCH fleet quickly focused their efforts on distribution. Everyone pitched in wherever they could to help.
It was a very inspiring to see multiple teams come together and work tirelessly to get the needed supplies out to support tenants across the province. Overall we were successful in sending out 680 fans, 16 portable A/C units, 42 air purifiers and 291 cases of water to our non- profit operators
Marina Villela – Regional Administrative Services Manager Lower Mainland Non-Profit
Operations 2021 – a year in review
I was the lead on getting water and additional fans delivered with the collaborative efforts of Orange Hall, Fraser Region, Vancouver Coastal, and Maintenance and Grounds to focus on the single aim of getting fans and water bottles delivered to those in need as soon as we could. The project was time sensitive, and many worked through the weekend to get the supplies distributed in a timely fashion. With temperatures hitting record highs already, things could have been a lot worse over that weekend had it not been for staff coming to help.
Doug Schell – Manager, Recycling and Waste Management
Operation’s 2021 – a year in review
The same care and counselling as at Logan Lake did not stop thanks to the tremendous amount of teamwork between DAS, Orange Hall, LMNP and Health Services. All hands-on deck ensured that the units were the right fit for these clients, that they were safe, secure and had everything they needed for the interim stay. We all wanted to ensure that these tenants were not forgotten
Richard Ho– Non-Profit Portfolio Manager
A Close Call in Logan Lake
As wildfires raced through parts of the province, the Logan Lake addiction recovery center that houses up to 50 people was directly in the path of the fire that caused evacuation in Merritt. Located between Merritt and Kamloops, Logan Lake is far enough off the beaten path that there is no cell coverage in the small community. An evacuation order came down to ensure staff and clients would been safely moved out of the building. Fire came within six feet of the property but thanks to the tremendous efforts of the province’s wildfire service, the building and related infrastructure were saved. Appropriate short-term housing needed to be found immediately but the first option had fallen through just before everyone was evacuated. DAS was in the process of renovating suites at a Travelodge in Chilliwack that was housing clients in a similar program to the one in Logan Lake; Operations staff was able to identify suites available that were on hold by BCH before renovations started. Richard Ho and the Orange Hall team worked quickly to furnish the units.
Operations 2021 – a year in review
Helping First Responders in Merritt
Water washed over Merritt's wastewater-treatment plant during the catastrophic floods in November, causing it to fail and spilling sewage across the small town. The entire community had been evacuated and the focus was on the safety and comfort of the evacuees. But with no working washroom or shower facilities in the town, first responders and fire service crew fighting the disaster had nothing but a single porta potty, even though they were in Merritt for an extended period. The Orange Hall team had been using a washcar to provide washrooms and showers to the homeless on decampment projects earlier in the year. Our interior team received notice that the washcar was now urgently needed in Merritt. Within days, it had been relocated, connected to a power supply, along with an above ground septic system and water tank, and was ready to use. With Merritt now in rebuilding and recovery mode, the washcar is currently in use at a homeless shelter in the interior supporting clients who need refuge during the winter season.
First responders need support themselves, it’s a hard job and these teams need rest and the ability to get clean. These washrooms provided support to these teams doing such great work in Merritt when the struggle was at its worst
Adam Romagnoli, Project Technologist
Operation’s 2021 – a year in review
Congratulations to the Ops team for another incredible year. I know you have some of the toughest jobs in the entire Commission, especially those working on the front lines, and yet your passion and compassion for the people we serve always shines through. I’m in awe of how each of you show up every day. Happy Holidays to you and your family and know that I truly appreciate the difference you make! Roanne Liew Employee Programs Specialist
Tsitsi Watt
Erin Harron
Regional Director, Fraser Region
Director, Lower Mainland Non Profit
Kelly Miller
Julie Wurdemann
Vancouver Island Regional Office
Thank You and Happy Holidays!
Regional Director, Vancouver Coastal
A big thank you from the entire HR Branch for the work you all do every day. It’s been a tough year but as always our Operations team has never faltered. There have been somany projects we have worked with you on this year and I can safely say you have made each one of the HR teams’ lives a little easier along the way. On a personal note, a huge thank you fromme, from one EA to another, to Wendy Wong. I appreciate you always finding solutions to my problems and shuffling calendars to squeeze in my endless meeting requests! Happy Holidays, Operations Branch, I hope you get to enjoy some well-deserved time off this festive season.
I want to thank all of the Operations Branch for the continued efforts that have been exhibited over 2021. There are so many humungous achievements that have been accomplished, from housing so many vulnerable people experiencing homelessness, to the challenging task of decampments, and to the exhaustive commitment that has been shown by all in the full spectrum of the Operations Branch. Being new to BC Housing, I have been so phenomenally impressed with the level of caring and commitment from the whole team.
Laura Terry EA, Human Resources
Kelly Miller – Associate Vice President, Operations
Corrina Hayden
Erin Smandych
Betty Lepps
Director, Supportive Housing
Director, Operational Services
Director, Applicant Services
Huge thank you to Daisy, Randy, Admas, Mishel and the Non-Profit team (Nancy, Glenn and Alex Wolf) for participating in the HP Tech Thrive and delivering amazing training to our non-profit partners.
Renata Noro, on behalf of HPTech team
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