Applicant Services - Answering the Call
We’ve been proudly telling all of BC Housing that the 100,000th call of the year had already come in by September. The phone continues to ring non-stop but we’ve been able to take our collective feet off the gas pedal a bit to have some fun. The team launched their own Halloween costume and decoration contests remotely and put a video together to highlight everyone’s contributions. There were winners in three different categories: best costume, best pumpkin craving, and best spooky décor. We’ve been busy with recruitment, orientations for our new teammembers, and refresher training: 32 new staff have been onboarded, including getting 22 Applications Assistants quickly up to speed.
On the lighter side…two new babies were born into the Applicant Services family this past year.
Baby Elizabeth (Jonathan Bean, Manager, Quality & Training)
Baby Josephine (Ariana Astle, Supervisor, Applicant Services)
Operation’s 2021 – a year in review
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