Frequently Asked Questions
What device is compatible with the Mobile Lead Capture App? The mobile app is compatible with Android devices 4.4 and higher, iOS devices 13 and higher. The mobile app will not work on laptops. How do I get my activation code to set up the Mobile Lead Capture App? You will receive an activation code email approximately 3 to 5 business days prior to the event date with instructions on how to download the mobile app and your unique activation code. Can I use my license on more than one device? No, each single license can only be activated once with an activation code. Once activated on the device, it is non-transferrable, therefore, can not be activated on an alternate device.
Should the device you activate the license on malfunctions or the device is no longer being used at the tradeshow, you will need to purchase a new license.
How do I get my leads after the show? Mobile Lead Capture App: You can access and email your leads right from your own device while on the show floor or from a web portal account. Lead Scanner and Lead Scanner Plus: Your leads will be emailed to the main contact on the order by 10 am the day after the event. If you wish to take a digital copy of your leads with you before you leave the event, please order the additional USB Key option.
What file format is my lead file in? Your leads will be in Microsoft Excel format: .csv, .xlsx
Made with FlippingBook - professional solution for displaying marketing and sales documents online