IMPORTANT DETAILS
Credit Procedure If your plans change and you need to withdraw from a class, pro-rated credit will be given to you if you notify us prior to the third class. Credits will remain on account for up to 2 years, after which they expire. Returned NSF Cheques / Credit Cards Payments made by cheque or credit card which are not accepted by the bank, must be replaced with a cash payment. A $50.00 administrative fee will be charged for each returned cheque or credit card payment. Members are responsible for ensuring that credit card info is accurate and current. Accessibility The Town of Tillsonburg is committed to ensuring that people with all levels of abilities enjoy the same opportunities as all who live, work, visit and invest in our community. Anyone requiring one-on-one assistance to attend our programs may have their support person attend free of charge. Interest Overdue accounts will be charged interest at 1.25% per month/ 15% per annum. User Fees Per the Rates and Fees 2026 By-Law, user fees will be added to all adult memberships, programs and rentals at the Tillsonburg Community Centre. Fees collected will be used towards updating the facilities and equipment. Non-Resident Fees A 10% non-resident fee will be applied to the total registration fee for participants who reside outside of the Town of Tillsonburg.
HST Fees in this guide are subject to HST. Note that HST does not apply to programs for children 14 years of age and under (excluding rentals). Wait Listing Every effort will be made to create a spot for you in a session. You will be contacted ONLY if a spot has been created. Class Changes & Cancellations We reserve the right to change or cancel programs if necessary. Classes may be cancelled due to a lack of registrations. Every effort will be made to avoid these changes. A makeup class will not be provided and participants will receive a credit to compensate for lost time. In the event of inclement weather, listen to Easy101.3, like us on Facebook or check www.tillsonburg.ca for updates. All cancellations will be communicated by email. Drop-In Cancellation Policy Participants may cancel, reschedule and/or make changes to their registrations up to 24 hours (1 day) prior to a drop-in class without penalty. Session Programming No credits or make-up classes will be given for participant absences in session programming. Participants are encouraged to attend all scheduled sessions to maximize their experience. Transfer Requests Class transfer must occur prior to the third class and will be based on class availability. After the third class, transfers will only be allowed at a Program Coordinator’s discretion.
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