BGB's Repair service details and grading. Contact us today: sales@bgbinnovation.com
BGB REPAIR SERVICE
1. Send BGB photos of the item(s) to be repaired for a quick assessment
2. Complete a BGB ‘Return Form’ including a provisional PO number
3. Ship the products into BGB ( *EU ship as ‘Temporary Export’ )
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4. BGB will assess the unit(s) and provide you with a quote based on our graded system
5. BGB will repair the units within 30 days of receipt of the PO (You must amend / raise the PO to the correct value)
6. BGB will advise when items are ready to be collected
www.bgbinnovation.com
Issue REP02 03.07.23 Rev UK 1a
BGB REPAIR - GRADING
Typical Grading Structure:
Grade 1
(Warranty 12 months)
> Administration (Goods Audit / Commercial Invoice / Product Passport) > Product Diagnostics: * Cleaning * Measurement Checks * Product & Insulation Test > Machining > Minor Component Replacement > Product Assessment * Measurement Checks * Product & Insulation Integrity Retest > Balancing > Second Stage Administration / Product Passport / Dispatch
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Grade 2
(Warranty 12 months)
As Per Grade 1 + > Disassemble
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* Modular Process * Moulding Process
> Reassemble or Mould
* Replacement of Components with Reclaimed Parts * Basic Rewiring * Soldering Upgrade Where Needed * Modular or Moulding
Grade 3
(Warranty 24 months)
As Per Grade 2 + > One or More Replacements of: * Rings
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* Brushes
* Bearings
* PCB’s
* Major Rewire
* Housing
* Seals
* Silver Plating
(where necessary)
Beyond repair? We could buy it from you
Note: Slip ring repair only, * Kit sets can be replaced at extra cost. Any slip ring not listed as a Grade can be repaired and quoted on a case by case basis. * Kit sets defined as “ Selected ancillary components to the parent unit”
www.bgbinnovation.com
PROVIDING ENGINEERING SOLUTIONS SINCE 1976
BGB Repair Team 1-2 Turnpike Close, Grantham. Lincolnshire NG31 7XU United Kingdom
Tel: +1 804 451 5211 North & South America
Tel: +44 (0) 1476 576 280 Europe And Rest Of World
sales@bgbinnovation.com
@bgb_innovation
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