November 19, 2025
CREEK & CO.
CLUB VISION STATEMENT “To cultivate an exceptional and effortless lifestyle community.”
CLUB MISSION STATEMENT “To curate unmatched access to outstanding facilities, expansive amenities, and industry-leading hospitality.”
ALL-STAFF TOWN HALL MEET AT LUMIÈRE
MONDAY, DECEMBER 1
9:00 AM & 10:30 AM
Action Required: Verify Your ADP Info! Page 10
Happy Thanksgiving! Page 3
W.O.W Program Page 4
ALL-STAFF TOWN HALL MEET AT LUMIÈRE
Exciting updates as we discuss the move-in, future projects, and the launch of our new Employee App! Awards, giveaways and ice cream to follow!
Translator for the presentation
MONDAY, DECEMBER 1
9:00 AM & 10:30 AM
As we approach Thanksgiving, we want to take a moment to share what this holiday means here in the United States, especially for those who may be experiencing it from a different cultural background. THANKSGIVING IN THE UNITED STATES
Thanksgiving is a national holiday celebrated on Thursday, November 27, this year. It is not a religious holiday. It is a day focused on gratitude.
Families and friends gather for a meal, often featuring turkey and seasonal dishes, and take time to appreciate the positive things in their lives. Even if you do not personally celebrate, we hope the spirit of the holiday brings you a moment of rest, reflection, and appreciation. We are grateful for the diverse perspectives you bring to our community. Wishing you a warm and peaceful Thanksgiving!
W.O.W PROGRAM
At Frenchman’s, we recognize those individuals who go above and beyond their normal job duties. W.O.W: It’s a Winning Attitude, Observed Dedication, and Wonderful Smile! W.O.W Winners Get $25!
Frenchman’s would like to recognize two individuals, Itumeleng Dikoma and Peter Lekhoaba, for going above and beyond during a recent house fire in the employee housing. Their quick thinking and immediate use of a fire extinguisher prevented the situation from escalating and avoided any potential tragedies. We sincerely appreciate their courage, swift action, and dedication to the safety of others.
EMPLOYEE AND LEADER OF THE FOURTH QUARTER NOMINEES Leader of the Quarter Nominees: Adrian Watson
Brian Holden Hewen Brown John Michael Clark Linda George Marc-Etienne Hoffmann Max Gay Nais Lopez Rene Marotta
Steve Krall Tyler Duffle Employee of the Quarter BOH Nominees: Carmen Mendez Chayli Thelisme Diana Paez Hermes Snayder Benavides Velasquez Juan Trigueiro Monica Pardo Pierre Lamarre Walter Johnson Yamirka Correa Ylionel Metayer Employee of the Quarter FOH Nominees: Aaron Glueck Ankur Malik Elizabeth Huerta Frida Camacho Jordan MacCarthy Latinha Lot Precious Masinga
THE CLUBHOUSE CORNER
SEE EXCERPT BELOW FROM THE FRENCHMAN’S DINING GUIDE LUMIÈRE WHERE EVERY EVENT SHINES A SPACE FOR CELEBRATION
As the center of celebration and connection at Frenchman’s Creek, Lumière is an elevated venue for community gatherings and personal milestones. Before entering Lumière, distinguished by its soaring ceilings and grand west-facing windows, guests are first welcomed into an elegant pre- function space, featuring a striking wine wall showcasing over 2,000 bottles. MOMENTS THAT MATTER From hosting elegant Sunday brunches during the season to unforgettable private celebrations, Lumière provides an extraordinary backdrop for life’s most meaningful events. Whether it’s a wedding, an anniversary, holiday, or another milestone, members can create memories that last a lifetime in this sophisticated space.
THE CREEK WEEKLY TRIVIA CHALLENGE! Please scan the QR code below and submit your answers. If your answer is correct, your name will be added to our weekly drawing. All weekly winners will also be eligible to participate in a monthly raffle with exciting prizes! Good luck, and thank you for participating! A COMMUNITY HUB Lumière plays a vital role in fostering the culture of Frenchman’s Creek. Beyond private events, it serves as a gathering place for essential community happenings and entertainment that bring members together. These shared experiences strengthen the sense of belonging and camaraderie that define life at the club.
Please note: To give everyone a fair chance, raffle winners are only eligible to win once every 30 days.
THE CLUBHOUSE CORNER LAST WEEK’S CHALLENGE RECAP
Question: Which of the following is not one of our organization’s Strategic Pillars? Answer: Financial Accounting
CONTEST TIME! $$$ Have you memorized Frenchman’s Creek Vision and Mission Statements? Stop by the Human Resources Office and recite the Frenchman’s Creek Mission and Vision Statement to one of our HR Team colleagues. You’ll receive a raffle ticket to enter our weekly drawing. Each week, one lucky winner will receive a $25 gift card! Let’s see who knows the Vision and Mission Statements by heart. OUR VISION AND MISSION STATEMENT Thank you to everyone who participated. The more employees who participate, the more drawings we’ll have! Keep those answers coming! Congratulations to this week’s raffle winner! Your name has been entered into the monthly raffle for a chance to win even more exciting prizes!
Vision To cultivate an exceptional and effortless lifestyle community.
Mission To curate unmatched access to outstanding facilities, expansive amenities, and industry-leading hospitality.
INDUSTRY-LEADING HOSPITALITY CHALLENGE CONTINUES... AND NEW OPERATIONAL EFFECTIVENESS
OFFERING YOU AN OPPORTUNITY TO WIN GREAT PRIZES!
Every one of us plays a role in delivering industry-leading service. Small improvements in how we communicate, use tools, or streamline processes help us work more efficiently and create memorable experiences for our members and guests. Operational effectiveness is about working smarter, not harder. It means finding better ways to get things done while maintaining quality, safety, and the exceptional hospitality that defines who we are.
Share Your Example!
Tell us how your team delivers (or could deliver) industry-leading hospitality, as outlined in our Mission Statement.
Submit your example in one of two ways:
On your phone? Email bdaley@frenchmanscreek.com
On your computer or printed flyer? Scan the QR code to submit Mr. Tucker will review submissions, and selected entries will be eligible for:
A $250 taxable check
Entry into the Grand Prize Raffle for a Key West Vacation Package ($3,000 value) A feature on our “Wall of Fame” outside the Employee Dining Room (The Hub) ! Let’s keep raising the bar together and make operational excellence and hospitality go hand in hand.
INDUSTRY-LEADING HOSPITALITY CHALLENGE EXAMPLES
“We always go above and beyond to assist older members with mobility issues who have difficulty serving themselves from the buffet. We ask them about their preferences and then prepare a plate for them so they can enjoy the same great dining experience as everyone else.” “When a member expresses disappointment that an item formerly offered no longer appears on the menu, the chef will make every attempt to prepare the meal they are requesting, provided we have the required ingredients available. We always do our best to make things possible for members.” “We collect their parking valet ticket as soon as they finish their meal and deliver it to the valets to ensure their wait in the porte cochere for their car is always a short one.” “We keep an eye on members’ alcohol consumption so that if there is any question about whether they should be driving themselves home, a manager can take them home instead, to ensure their safety.”
MERCY MATHEBULA
“When I sat down at a table at the Beach Club recently for a meeting with three members (all women) for a meeting, one of the servers brought over some small, short tables and placed them next to each of us to set our handbags on. I’m fortunate to have dined at some noteworthy restaurants in the US and abroad, but this was the first time I’d received a level of personal attention that included taking care of my bag to ensure it wouldn’t have to sit on the floor and was instead placed on a table right next to me for protection, safekeeping, and easy access.” “When I momentarily became concerned that the server shouldn’t be ‘fussing’ over me since I am a Frenchman’s employee, she assured me not to worry and that this was “how Frenchman’s Creek does things.” I believe this small act of warmth and kindness provides a wonderful example of how Frenchman’s Creek is providing industry-leading hospitality.”
CHRISTY HEADY
“I have a little game with one couple who often come to the Beach Club. She drinks Meiomi Pinot Noir and he drinks Dewar’s White Label on the rocks. Usually they don’t make reservations (just walk in) but whenever I see them coming I start to prepare their drinks. He always jokes that “I’m too slow” so the other day they came in and I knew already where they were going to sit (their usual table when it’s available) and I made the drinks as fast as I could and got to the table before they sat down and he said “not fast enough.” We laughed because they hadn’t even sat down yet and I already had their drinks on the table.” “This is an example of how I try to anticipate members’ needs and build a personal relationship with them.”
ARAMI GOMEZ
NEW HIRES! ON PAR WITH OUR PEOPLE
🚨 ACTION REQUIRED: VERIFY YOUR ADP INFO! 🚨 Please take a moment to log in to your ADP account and make sure your profile is active and up to date. Since this information is used for year-end tax documents, it’s important to confirm that all your information is correct. While you're logged in, you can also review your W-2 delivery preference and choose either paper or paperless delivery. Updating your information now will help ensure a smooth year-end process. Thank you!
ON PAR WITH OUR PEOPLE
SAFETY SELFIE
ARE YOU A VETERAN? LET US KNOW BELOW!
Erolin Alvarez from F&B reported flooding in the ladies bathroom. Thank you, for helping keep Frenchman’s Creek safe!
Want to win $25? If you see a workplace hazard, take a selfie with it and send it to NLopez@frenchmanscreek.com. If your photo is verified and a work order is placed, you will receive $25 as a thank you for helping keep Frenchman’s Creek safe! (Note: Managers are not eligible)
INSURANCE QUESTIONS?
EMPLOYEE ASSISTANCE PROGRAM Access to EAP counselors 24 hours a day, seven days a week. Legal assistance and financial resources includes, like online will preparation, legal library and financial tools. Resources for substance abuse and other addictions, plus dependent and elder care resources also available. There is no cost to you for utilizing EAP services. Visit mutualofomaha.com/eap or call (800) 316-2796 for confidential consultation and resource services.
EXCLUSIVE EMPLOYEE WELLNESS OFFER!
20% Off Les Mills Workout Accessories Available through December 31st
Take your workouts to the next level with Les Mills’ premium fitness accessories, now available to our employees at an exclusive 20% discount as part of our Employee Wellness Program! Offer Details: Discount: 20% off Les Mills workout accessories Valid Through: December 31 How to Order: Contact Jessica Cochran (561) 273-2632 or Daniel Low (561) 273-2711 for assistance with ordering. Click the picture below to visit the website or use the link https://www.lesmills.com/us/shop/
FRENCHMANSCREEKFUN
Tuesday, December 2 6:00 - 10:00 PM at the Pelican Club 1065 N Hwy A1A, Jupiter, FL 33477 Who: Employees and one guest (please note, no children) Dress Code: Cocktail Attire What’s Included: Enjoy a delightful dinner and cocktails RSVP by: November 22. We are hosting a toy drive. Please bring a new, unwrapped toy of any value to contribute.
Scan the QR code to RSVP
EMPLOYEE HOLIDAY PARTY
NOVEMBER ANNIVERSARIES & BIRTHDAYS
BIRTHDAYS BIRTHDAY - NAME, DEPARTMENT 1-John Zaloom-Chief Financial Officer 3-Karabo Mogajane-Culinary 4-KG Dikobe-F&B 5-Inofert Janvier-Purchasing 6-Ricky Hook-Engineering 7-Mikayla Crooks-Finance 8-Pierre Lamarre-Housekeeping 10- Monica Pardo-Finance 15- Dorial Darville-Housekeeping 16- Nosipho Sibeko-Culinary 17-Daniel Noviello- Assistant Golf Course Superintendent 18-Ugur Duman-F&B 21-Ergie Olaivar-F&B Manager - Greenside 21-Hermes Benavides Velasquez-GCM 21- Juan Berrio-Human Resources Generalist 22- Jovian Oates-F&B 23- Matthew Roux-F&B 23-Arrianne Soquila-F&B 24- Yamirka Correa-Housekeeping 24-Taron Dain-Culinary 26-Erwin Segura Lopez-Culinary 27-Jacques Belizaire-Housekeeping 28-Ruan Steyn-Golf 29-Diego Garcia-Golf Course Superintendent
ANNIVERSARIES
DAY - NAME, DEPARTMENT, YEARS
2-Steven Thomson-Landscape Manager-15 2-Damas Louisne- Racquets-4 4-Mecene Novembre-Culinary-29 5-Brian Holden-Home Service Manager-1 6-Exalus Wood-GCM-29 7-Kursten Restivo-Pastry Chef-2 7-Garfield Samms-Culinary-2 7-Wilkenson Charles-Landscaping-2 11-Gerda Fils-Culinary-11 13-Norma Llanos Ortega-Culinary-2 14-Jose Gordillo Lopez-GCM-3 14-Kim Augusta-Associate Golf Professional-8 19-Thelma Griffith-F&B-29 20-Carmen Mendez-Housekeeping-2 20-Claudia Escobar de Rosales-Culinary-7 26-Herlan Martinez-GCM-1 26-Alexa Villalobos-Human Resources-1 30-Wisner Charles-Golf-27
JOB OPENINGS
Be sure to read the Daily Club Communications sent to all members! It highlights important information and updates that you should be familiar with:
MEMBER LOOK AHEAD
November:
27 - Thanksgiving Dinner at the Beach Club 27- Thanksgiving Dinner - Pavilion 28 - Lobster Night
20 - Cultural Excursion 20 - Board of Governors Meeting 20 - Bocce Social 23 - Creek Ball Olympics 25 - Reservations Open for Asi Wind
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