UNITED TECHNOLOGIES CORPORATION (UK) PENSION SCHEME YEAR ENDED 31 DECEMBER 2024
Further information Members are entitled to inspect copies of documents giving information about the Scheme. In some circumstances copies of documents can be provided, but a charge may be made for copies of the trust documents (Deed and Rules) and of the Actuary's report.
Any query about the Scheme, including requests from individuals for information about their benefits, should be addressed to:
The Trustee of the United Technologies Corporation (UK) Pension Scheme care of: Gallagher (Edinburgh)
PO Box 321 Mitcheldean GL14 9BG Email: GBS.UK.Pensions.UTC@ajg.com
The Pension Service Pension Tracing Service
dependents) of previous employers' schemes, who have lost touch with earlier employers and trustees. To trace a benefit entitlement under a former employer's scheme, enquiries should be addressed to:
Website: www.gov.uk/find-pension-contact-details Telephone: 0800 731 0175 From outside the UK: +44 (0) 191 218 7777 Textphone: 0800 731 0176
The information provided includes details of the address at which the trustees of a pension scheme may be contacted.
MoneyHelper (Previously the Pensions Advisory Service) MoneyHelper is the new, easy way for individuals to get clear, free, impartial help for all their money and pension choices, and is backed by the government. If you require general information or guidance concerning your pension arrangements, you can visit their website here: https://www.moneyhelper.org.uk/en You can talk to someone at MoneyHelper via live chat through their website, or book a free Pensions Wise appointment (if you are age 50 and over) here: https://www.moneyhelper.org.uk/en/pensions-and- retirement/pension-wise/book-a-free-pension-wise-appointment Complaints and disputes Any concern connected with the Scheme should be referred to Mrs J Beake, Secretary to the Trustee Directors, who will try to resolve the problem as quickly as possible. If you are not satisfied that your concern has been addressed, you may use the Resolution Procedure (IDRP). You can obtain a copy by writing to Mrs J Beake, Secretary to the Trustee Directors, United Technologies Corporation (UK) Pension Scheme, PO Box 8620, Belper, DE56 9GL.
The Pensions Ombudsman
help people and offer their impartial support to individuals prior to, or during, the IDRP process. This part of be focused on supporting vulnerable members and cases, for example where the risk of financial harm is high or where there is a time-critical situation.
There is no appeal process under the IDRP, however, if you are unhappy with our response, you can refer
The Pensions Ombudsman deals with complaints and disputes which concern the administration and/or management of occupational and personal pension schemes.
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