04 Remote Expert Support
ON-SITE
REMOTE SERVICE EXPERT
YOUR POSSIBILITIES
MIXED REALITY We use Mixed Reality Service Tools to support troubleshooting, commissioning and maintenance work, together with your team, competently, efficiently and without delay. We are equipped with the latest technology, which allows us to connect your teamwith our Service Expert through the camera of a mobile device. On-site situation is transmitted in real time to experts. Our Service Experts will guide you in compliance with highest data safety standards.
REQUIREMENTS FOR SUCCESSFUL REMOTE SUPPORT WE ARE READY » Competent Service Experts available » Equipped with powerful online service tools » Processes in place to service you quickly HOW DO YOU GET READY? » Reliable internet connection and IT regulations approved » Remote Support Agreement in place » Min. scope of spare parts available on-site
Int tel: +49 61 51 15 31 1029 UK tel: +44 (0) 1302 321 313
Made with FlippingBook - Online magazine maker