Remote Expert Support 07
YOUR OPTIONS
ON CALL
CLASSIC 1
CLASSIC 3
PREMIUM 1
PREMIUM 3
No contract period
1 calendar year
3 calendar years
1 calendar year
3 calendar years
Contract Period
Weekdays except Saturday 07:00 to 17:00
Weekdays except Saturday 07:00 to 17:00
Weekdays except Saturday 07:00 to 17:00
Monday to Sunday 00:00 to 24:00
Monday to Sunday 00:00 to 24:00
Standby Time
Not included
4 hours
4 hours
4 hours
4 hours
Reaction Time
None
10 hours
10 hours
10 hours
10 hours
Hours incl.
None
€6.000
€4.800
€19.200
€15.360
Support Fee*
€195
€150
€150
€150 (weekdays except Saturday 07:00 to 17:00) or €250 (outside aforementioned period)
€150 (weekdays except Saturday 07:00 to 17:00) or €250 (outside aforementioned period)
Hourly Rate
*The support fee relates to up to five systems. For details please get in contact with our Service Experts using the details below.
Int email: sales-eu@schenckprocess.com
UK email: enquiries@schenckprocess.co.uk
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