INCIDENT TRENDS
review at your facility, ideally con- ducted by a third-party evaluator. We recommend an operational review by a certified reviewer of the Association for Challenge Course Technology (ACCT). 2. Establish and execute a structured guide development program. Recognize that a guide who has recently complet- ed 40 hours of training may not be ade- quately prepared to lead a tour of eight individuals or manage the operations of an aerial activity. Design a program that
allows guides to progress from intro- ductory roles to supportive positions and ultimately to lead guide responsibil- ities. Celebrate each advancement, and embrace continuous development as an integral aspect of your culture. 3. Incorporate refresher training ses- sions into your program. Dedicate time during monthly team meetings to revisit specific technical topics. Encourage active participation by assigning guides to present the chosen topics. 4. Document your training initiatives comprehensively. Rather than viewing development and training as mere checkboxes to tick off, consider them ongoing processes throughout an employee’s tenure with your company. Foster a culture of continuous team de- velopment, making it an inherent part of your organizational identity. By implementing these strategies, you can proactively address preventable risks and cultivate a workforce that is well-equipped to ensure a safe and enjoyable experience for participants.
incidents often boils down to a lack of experience or training among employ- ees in their respective roles. These causes are exacerbated by the current competitive job market.
To mitigate preventable incidents, sev- eral proactive measures can be taken:
1. Arrange for a thorough operations
Aerial Rope Course & Zipline Padding
Closed-cell waterproof foam Multiple cover colors Custom screen printing Custom sizes & designs
ONWARD AND UPWARD
As the zip line and aerial park industry continues to evolve, it is imperative to leverage data-driven insights to inform proactive safety strategies and mitigate risks effectively. At Granite Insurance, we prepare this incident trends report an- nually to help the zip line and aerial park community thrive and succeed. Thank you to each of our clients for empower- ing us with your partnership so we can empower the industry with these data. By analyzing incident trends and asso- ciated costs, stakeholders can identify areas for improvement and implement targeted interventions to enhance par- ticipant safety. Through collaborative efforts and a steadfast commitment to best practices, the industry can ensure that thrill-seekers can enjoy exhilarating experiences while minimizing the likeli- hood of accidents and injuries.
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We encourage each of you to take one small action step based on this study.
www.tubeproinc.com 1-866-882-3776 • info@tubeproinc.com
Author Cameron Annas can be reached at info@graniteinsurance.com.
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