Trane Florida Region July Newsletter
July 7th, 2025
Quick Reference Guide
LEARNING RESOURCES Check out our essential HVAC courses, NATE courses, and much more HERE .
SOURCE REFERENCE CENTER Check out SOURCE's new User Guide, find products and answers HERE
WHO TO CONTACT SHEET South Florida | North Florida
Our team appreciates and delivers on every opportunity to serve proud and qualified Trane dealers and customers in the Florida market. We are here to help!
GENERAL NEWS
Inflation Reduction Act & Electrification Hub
New 25C Dealer Resource This resource provides a summary of the 2023 Energy Efficient Home Improvement Tax Credit and highlights example system and credit combinations. New Tax Credit Qualifying Systems list CEE has worked with AHRI to publish qualified product lists for all residential heat pumps, air conditioners, and furnaces that meet CEE's highest non- advanced tier in alignment with the 25C tax credit requirements. This live link on the Hub provides quick access to the CEE list, which is the most accurate and updated list for qualifying products. New Sandler Inflation Reduction Act Training Watch the webinar on Selling at the Table with the 25C Tax Credit to learn more about how to use the tax credits and rebates in the Inflation Reduction Act. Overview guide document FAQ document 25C & 45L Podcasts Information about the Electrification of Heat and supporting product literature.
Can’t find the 454-B products in the Trane catalog in your ServiceTitan account?
Some Trane Dealers may still see the old 2019 Trane catalog in their ServiceTitan account. If a Dealer sees only one Trane catalog that matches the "Old Catalog" image, they are using the outdated version. Last year, new integrated Trane catalogs were launched, which stay consistently updated. If a Dealer does not have access to these new catalogs, they should follow the simple instructions using the button below to update. These instructions also include steps to load pricing if needed. Ask your Dealers using ServiceTitan to request the integrated Trane catalogs today!
Catalog Instructions
LMS Monthly Newsletters
Each month, we send an LMS newsletter to dealers where highlight our newest eLearning courses, FieldTechHelp Videos and upcoming FieldTechTalk virtual sessions. Check out the latest LMS Monthly Newsletter available here.
ServiceTitan HVAC National Championship Powered by Trane – Round 1 Open!
We are thrilled to announce that for the fourth consecutive year, we are sponsoring the ServiceTitan HVAC National Championship. This year, our partnership has grown even stronger, and the championship is now officially powered by Trane. This enhanced collaboration highlights our commitment to celebrating the vital skills of tradespeople and providing a platform for the best in the business to showcase their talents. We’ve kicked off Round 1 with a quiz, marking the first level of engagement for participants. Encourage technicians to take 5 minutes (or less) to enter the Round 1 Quiz—they could earn the title of “ Top HVAC Technician in the Country” and a share of $100k! We look forward to another exciting competition year.
ROUND 1 QUIZ
The Top 10 Critical KPIs – Call Recording
We wanted to take a moment to share information on the Master Class session we hosted last week with our TCS dealers.
We were fortunate to have Jeff Revlett from EGIA as our guest speaker, and he delved into the crucial topic of key performance indicators (KPIs) that every HVAC business should be monitoring. Jeff's expertise and engaging delivery made the session both informative and enjoyable and we received positive feedback from dealers and TMs that were on the call. For those of you who were unable to join us live or if you simply wish to revisit, good news! You can now listen to the playback of the session at your convenience: CLICK HERE .
The Rental Corner
Click Here for Rental Solutions Document
Business & Technical Training Classes
Use the link below to check out our new website and sign up for our Spring 2025 Business & Technical Classes.
Trane FL Region - Website
KPI Magic: Transform Dealership Success Get equipped with the foundational knowledge of Key Performance Indicators (KPIs) and their importance in assessing and enhancing dealer performance. You will learn the basics of how to effectively utilize KPIs to assess revenue generation, set goals, monitor financial health, make informed decisions, and cultivate accountability and motivation among your dealers. Objectives After taking this course, you will: Learn how to effectively utilize KPIs to assess revenue generation, set goals, monitor financial health, make informed decisions, and cultivate accountability and motivation among your dealers. Gain the knowledge and skills to track progress, identify areas for improvement, and drive growth and success. Gain the foundational knowledge to harness the power of KPIs for optimizing your dealership's performance. A dealer version of the course is also available: Trane Dealer Link: Click Here
TECHNICAL GUIDE
July TECH TIP 5HPL50 start up with P8 Error
Download July's Tech Tip
CONTACT TECH SUPPORT Feel free to contact one of our Field Service Representatives if you have any questions or concerns.
Phone : 844-358-7263 Option 2, Extension 3 E-Mail : DSOFLFSR@tranetechnologies.com
EQUIPMENT NEWS
New RunTru Podcasts
Check out our new "Keeping It Cool with RunTru" podcast episodes! Episode- RunTru Furnaces: Meeting Modern HVAC Needs Join Christoph von Imhof and Amy Gulas as they discuss the features and benefits of RunTru furnaces . Learn how these reliable, affordable, and energy-efficient products can help HVAC dealers and contractors grow their business while solving common pain points. Discover which models qualify for tax credits, rebates, and ENERGY STAR certifications, and get tips on serving owner-occupied replacement and single-family residential new construction markets.
Warm Up With RunTru Furnaces Today!
NOW AVAILABLE: New RunTru Photo Assets!
New RunTru photos are now available on MAX! These new lifestyle photos highlight RunTru products being serviced by technicians, a dealer with the family (at the kitchen table and at the unit), the family adjusting a thermostat/replacing an air filter, and the family enjoying their home. MAX Pathway: Photography - Advertising >> [Photo Subject folders] >> RunTru
Maximize Your Business with RunTru Dealer Training! Take your dealer business to the next level with our specialized RunTru training program! This course is tailored to provide you with the essential skills and knowledge to effectively sell and service RunTru HVAC systems.
Learn about the unique features, benefits, and installation techniques that set RunTru apart from the competition. Empower your team to deliver exceptional service and grow your customer base.
Sign Up Today and Become a RunTRU Expert!
RunTru Website
Homeowners will now be able to submit a lead via a form submission or by calling the dealer directly on the RunTruHVAC.com dealer locator. ddd ddd Dealer locator will display a dealer’s phone number on the locator. Unlike Trane.com , the phone number displayed will not be a masked number, but it will be the dealer’s direct phone number as listed in their MAX profile. These calls will not be tracked or recorded by Trane. Dealers will show on the locator according to their dealer locator score, prioritizing those who have indicated they are offering RunTru in their dealer profile in MAX. ddd ddd RunTruHVAC.com will be available in English, French Canadian, and Spanish ddd ddd The RunTruHVAC.com site was designed with a mobile-first approach and is mobile friendly ddd ddd
Product Bulletins
PRODUCT UPDATE - Packaged Unit Order Date Delay
Due to a design update, the 5WCC4036A3000A was not released with the rest of the R-454B 3-Phase Packaged Units. This unit will now be available in October of 2025. Click on the Product Bulletin below to learn more!
Trane Product Bulletin
Reach out to Samantha Barkley (Product Manager) with questions at Samantha.Barkley@tranetechnologies.com
New 14/15 SEER2 AC Models
We are pleased to announce updated model numbers. It is important to note that the changes will not affect price, ratings, unit dimensions, ship weight or warranty. Click on the product bulletin button to learn more!
Trane Product Bulletin
Reach out to Mark Woodruff (Product Manager) with questions at Mark.Woodruff@tranetechnologies.com
Introducing - 5TMM5 Over the Water Heater / Stud Mount Air Handler We are pleased to announce Trane and RunTru by Trane’s 5TMM5 Over the Water Heater/Stud Mount Air Handlers compatible with next generation refrigerant, R-454B. Our refrigerant choice goes above and beyond the U.S. government’s 2025 regulations requiring a Global Warming Potential (GWP) of less than 700. As an industry leader in home comfort and HVAC innovation, Trane is dedicated to developing energy-efficient solutions and reducing our customers' carbon footprint while ensuring a smooth transition to more sustainable products.
5TMM5 Air Handler
R-454B Collection
*R-454B Product Bulletin Collection below is all R-454B Product Bulletins released to-date, regularly updated as new products are launched.
For full product details, check out the product bulletin buttons:
Reach out to Jennifer Travis (Product Manager) with questions at Jennifer.Travis@tranetechnologies.com
The Trade Warriors™ Program
The Trade Warriors™ program will bridge the technician and installer shortage by matching transitioning Military Veterans and Trane Dealers nationwide. The program will provide rewarding careers for qualified technicians and help Trane Dealers grow their business.
May 2024: New Program Marketing Materials Trade Warriors Program Overview: CLICK HERE Trade Warriors Dealer Hiring Expectations: CLICK HERE Trade Warriors Program Syllabus: CLICK HERE
How to get involved: We are actively seeking new dealers to join our program to hire Skilled Veterans from future cohorts. Share the Trade Warriors Program with your dealers. Dealers can learn more information and sign up using the link in the attached portal trane.trade-warriors.com Seeking Dealers in the below locations for students currently or previously enrolled in the program. Mary Lenyo - Nashville, TN or Clarksville, TN Haakem Villafana - Dallas, TX Luis Casella - Raleigh, NC Harrison Gillette - La Marque, TX or League City, TX Austin Jones - Dallas, TX Thomas Swint - San Antonio, TX or Tampa, FL Jesus Montes - El Paso, Texas Bryan Shipman - Raleigh, NC or Greensboro, NC Natilie Chuckle - Jacksonville, NC We have more candidates looking for technician roles with a Trane dealer! See them here. The Trade Warriors Program is open to dealers across the United States – Once a dealer enrolls in the program, a recruiter will begin seeking candidates for their location! Check out some of the Trade Warriors Bios below and listen to our new Trade Warriors podcast here . Unleashing the Power of Trade Warriors Podcast: Hear from a Dealer and Trade Warrior Program graduate about their experience with the Trade Warriors Program. For AM questions about the TW Program – please contact tradewarriors@tranetechnologies.com .
Trade Warrior Bios
Flyer
Trade Warriors Program Video
Trade Warriors is on Social Media
Trade Warriors is now on Instagram and Facebook! Follow the official accounts for updates about the program and success stories from our graduates.
LinkedIn – Trade Warriors Program Facebook – Trade Warriors Program Instagram - @tradewarriorsprogram
SUPPLY NEWS
TCS Program Updates
We've extended the promotion timeline and would like to ensure dealers are leveraging this offer to close more sales at the kitchen table.
Dealers, this is your reminder to share DWR stories, by emailing Emma Carter directly or sharing stories on this link: HERE
Dealer Rewards Mastercard is Transition
Trane Dealer Rewards will be transitioning to a new prepaid card to improve the participant experience.
Card Features:
The new card will be a MasterCard, with a card life of 36 months. Cards will have a rolling expiration versus a fixed expiration and will automatically be reissued if the card is active. The new card does NOT need to be activated, with the PIN selection being optional. The new cards will have a chip that allows for a more secure transaction (does not include tap to pay). Participants can access cash from an ATM or via ACH transaction Mobile-friendly statement site allows cardholder to manage their card in real-time. Language Toggle allows Participants to select preferred language on statement site. Ability to add prepaid card to e-wallet apps including Apple, Google and Samsung Pay.
Recording Available: Mastering Sales Strategies Regarding the Refrigerant Change
Listen in as Stephen Ross from Sandler Training and Mark Woodruff have a discussion on the crucial topic of the refrigerant change. This recorded webinar will provide valuable insights and strategies for HVAC dealers to navigate the transition and excel in the market effectively. From selling at the kitchen table and educating homeowners to developing winning sales strategies, we will cover it all. Discover how to position yourself against competitors. This webinar is your comprehensive guide to staying ahead in the changing refrigerant landscape. Link: WEBINAR
Refrigerant Transition
Beginning January 1, 2025 , the U.S. Federal Government will require Residential HVAC equipment to use refrigerants with a Global Warming Potential (GWP) of less than 700. To comply with and support these regulations, Trane will refresh equipment portfolios with low GWP refrigerant with rollout beginning in 2024. Additionally, the Refrigerant Transition Overview is now available in the Marketing Resource Center. You can search sku 62- 7328-01 in the MRC to download or place an order. This overview is a great starting point to gain a high-level understanding of the transition and product impact. Over the coming weeks and months, more resources and information regarding product phase in/out timelines will be available. Stay tuned!
Click Here for Details
After Hours for all 3 Districts
North Florida
South Florida
FL Gulf Coast
TRANE SUPPLY FREIGHT POLICY The new Trane Supply Freight Policy began on March 1, 2023 . This is to eliminate confusion of our chargeable freight vs. any non- chargeable freight, not only to our customers, but to our team.
Charge of Freight Transfer Orders Out of Warranty
NO Charge of Freight
Warranty Ground Shipping All Online orders (Source orders, etc.) Account Manager/Store Manager Stock/Consignment Order Approval from store manager is required Equipment This includes Air Handler Units (AHU), Conditioner Heaters, P- Tac’s, WSHP’s, and Packaged units Equipment Accessories w/ Equipment Delivery If accessories and supplies are delivered together with an equipment order = NO FREIGHT
Warranty Shipping Premium (ERO) Equipment Accessories
Thermostats, Install items (slabs, pans, float switches etc.)
2023 Freight Policy
TRANE SUPPLY STORES NO LONGER ACCEPT CASH
Find a list of all Trane Supply Stores you can text below for your on-the-job repair needs, to receive quotes, and make orders in real time!
Credit cards and check payments will continue to be accepted for any cash accounts and credit terms will continue for accounts with approved credit terms at Trane Supply locations.
SOUTH FL STORES | NORTH FL STORES
If you need anything further or have any additional questions, please feel free to contact any of our Trane Supply stores at (844) FL-TRANE (844-358-7263). Trane Technologies www.trane.com www.tranesupply.com www.traneinfo.com
please note that the whatsnew@trane.com is an unmonitored email address. Please email your Account Manager, Inside Sales Specialist or Office Administrator if you have any questions!
Trane Residential HVAC and HVAC Supply - FL Region |3401 WD Judge Drive Suite 110 | Orlando, FL 32808 US
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