NVR - Business Use Only
NHO Information
Objective • Introduce you to your 100% complete home (Celebrate) • Inform you how to operate critical components in your new home ( Operation) • Set the expectation on what you will need to protect/maintain and how you can do it ( Protection/Warranty) • Advise how you can access information needed after you move in ( Information Access)
Agenda
• The NHO will take approximately 1 hour to complete (varies depending on each homeowners skill level with various items in the home).
• Meet at front porch of the building — review agenda — proceed up to home.
• Begin in kitchen — review important information including: • Address general questions. • Home Care Quick Link Methodology. • Warranty on the home & process to create ticket. •
HOA/Community items (trash/recycle, utilities, cable/internet). • Condo building items (keys, mail, emergency exit, elevator operation, intercom operation). • Review next steps until settlement + post settlement- include the move in process.
• Walk the entire home starting in the owners bedroom and highlight various features throughout, demonstrating operation of various parts, verify that everything works.
• Escort you through the building to review common areas, stairs, garages, and the exterior.
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