2019-20 SaskEnergy Annual Report

Management’s Discussion and Analysis

FUEL OF CHOICE SaskEnergy is regarded as a trusted supplier of energy and, as a product, natural gas is regarded as a socially and financially sound choice for customers. Natural gas prices are very competitive, thanks to SaskEnergy’s

innovative transport and delivery strategies as well as the strong supply fundamentals in North America. Importantly, SaskEnergy has been successful in minimizing the environmental impact of its operations.

March 31, 2019 Actual

March 31, 2020 Actual

March 31, 2020 Target

Strategic Measure

Business Growth Investment Core Growth – SaskEnergy and TransGas Revenue Growth

2.3%

5.7%

4.7%

Rate Management

Competitive with Industry

Competitive with Industry

Competitive with Industry

Competitive Residential Delivery Rates

Customer Satisfaction SaskEnergy

91% 85%

90% 84%

90% 90%

TransGas

Environmental Greenhouse Gas Emissions (Tonnes of CO 2 e/ million Running Horsepower Hours)

324

326

325

Community Relationship Total Contracts – Percentage of Indigenous Labour Content

15%

18%

16%

Business Growth Investment SaskEnergy’s growth strategy continues to enhance the foundation of its core business of distribution, transmission and storage services to support a growing residential, commercial and industrial customer base. In addition, the Corporation seeks new opportunities to facilitate provincial economic growth through various partnerships.

SaskEnergy’s distribution utility customer accounts increased by 2,459 in 2019-20, which was lower than the planned increase of 3,600 customers. In addition, TransGas did not proceed with a rate adjustment in 2019-20. These factors resulted in revenue growth of 2.3 per per cent, which is below the planned growth of of 4.7 per cent.

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