4.1 Appearance and grooming

 Brush teeth at least twice a day.

 Breath must always be fresh, no smell of food or cigarette smoke.

 Odours that are disruptive or offensive to others are unacceptable in the workplace, e.g., cigarette smell.

 Use mouthwash regularly.

 Do not chew tobacco or gum.

Body:

 Shower daily.

 Use antiperspirant to avoid bad body odour.

Nails:  Finger and toenails must be clean, short, and well-trimmed.

 No nail polish is permitted.

 Wash hands regularly throughout the day.

Jewellery:  Wedding ring permitted only (simple plain ring).

 Bracelets are not allowed.

 Smart watches in reasonable size are allowed for managers ONLY.

 Necklaces must not be visible and with no religious motifs.

 Earrings and piercings must be removed while on duty.

Female presentation standards:

Footwear and uniform:

 Name tags must always be worn.

 The uniform set should be clean and pressed.

 Transparent stocking or no-show socks

 Socks must be changed daily.

 Shoes need to be clean and polished.

Hair:  Hair must be clean and neatly combed.

 Coloured or tinted hair must appear natural and be well maintained.

 Hair roots must be regularly touched up for coloured hair.

14/04/2023

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