11. FINANCE AND CASH HANDLING
Ensure the proper procedures, tracking, and settlement of gift vouchers is followed
Scope:
11.1 – 11.12
Related Documents:
11.5 Gift vouchers
Purpose:
Bateel retail gift vouchers can be purchased and redeemed at the Bateel cash counter.
Procedures: Gift vouchers are released by the Accounts Department to respective Boutiques based on the approval received from the Operations Manager. The provision is recorded by the Accounts Department upon release of gift vouchers to the Boutiques.
Once the Boutique has received the vouchers, they should keep a track sheet with serial numbers.
Upon redemption of gift vouchers, Boutiques must share the details/copy of the voucher with the finance department.
The employee needs to make sure the expiration date and the voucher are valid.
Guidelines for redemption:
GV POS settlement:
1. Select the items.
2. Once you do the bill settlement, select the coupon button.
3. Select gift voucher.
4. Change the amount to the value stated on the gift voucher. By default, it shows the bill amount.
5. Add any other provided tender by customer to fulfil the transaction and finalize as usual.
14/04/2023
Version 1
Page 1 of 1
Page 1Made with FlippingBook - Online magazine maker