3.
Wrapped chocolate showcase: WOC / Royale Date Chocolates
Frequency of rotation:
Rotation takes place every 3 months.
WOC / Royale Date Chocolates must not be served to the customers from the showcase.
Rotated WOC / Royale Date Chocolates must not be offered to customers.
Rotated WOC / Royale Date Chocolates must be returned to the warehouse.
Gift boxes displayed in and above the showcase are not for sale.
Deep cleaning is required on a weekly basis.
Rotation procedure:
1. Clean the chocolate trays at the BOH thoroughly with a clean, wet towel.
2. Ensure the trays are completely dry.
3. Fill the trays with fresh and the best quality chocolates from a new box.
4. Return the filled plates to the showcase as per VM guidelines.
5. Replace all WOC/RDC from the gift boxes.
6. Rotated WOC/RDC are to be transferred and arranged in a neat, orderly manner into an empty box and returned to the Warehouse, physically and through Navision with prior approval of the Operations Manager.
4.
Biscuits
Frequency of rotation:
Rotation takes place once a week.
The rotation is scheduled by the manager according to boutique operations and must always be scheduled on the same day. Biscuits must not be offered to customers. Samples for customers must be taken from the back area to ensure freshness.
All rotated biscuits from the showcase must be returned to the warehouse.
Biscuit Royale, Biscuit and Mamool tin cans on display are to be rotated on a monthly basis (quality needs to be checked regularly).
Deep cleaning is required on a weekly basis.
14/04/2023
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