10.4 Post Quotation Policy

10. CORPORATE SALES PROCEDURE

Ensure the proper process is followed for preparing quotes, following- up, and communicating with the corporate and walk-in customers

Scope:

10.1 – 10.6

Related Documents:

10.4 Post quotation policy

Purpose:

The Boutique Manager is responsible for preparing quotes, following-up and communicating with the corporate and walk-in customers.

Post quotation procedure:

 Once the quote is approved, the invoice needs to be sent for customer review and approval.

 Once the customer confirms the order, he/she needs to issue an official LPO or 100% payment.

 Required stock needs to be reserved in the Boutique/or Warehouse.

 Required manpower needs to be arranged for the order preparation.

 If the customer requires any branding, packaging/ribbons, it should be dispatched to the printer at least 3 days prior to the delivery date.  If the customer requires delivery to be done through Bateel Transport Department, the manager should place an email request 24 hours prior to the delivery date.

14/04/2023

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