9.6 Cash till key and open drawer

9. MANAGEMENT PROCEDURES

Ensure the safety, security, and proper tacking of all cash, cash access, and cash handling procedures

Scope:

Related Documents:

9.1 – 9.13; 11.1 – 11.12

9.6 Cash till key and open drawer

Purpose:

To ensure safety and security of the cash till keys while in operation and that the open drawer option is used correctly by Bateel employees.

The cash drawer key must only be kept in the safe and used in emergency cases only.

Background:

 The cash till keys must be kept in the safe and only the Boutique Manager / Manager in Charge is authorized to use them.

 The open drawer button is active under manager log-in only.

 The Z report will contain the number of drawer openings and transactions numbers and both numbers must match and if not, the tracker sheet should contain variance reasons between both figures.  If the cash till key is used, the employee needs to fill in the cash drawer key tracker mentioning the date, used, time and the reason for usage.  The cash key can be used only when the system is down and the manager card, POS or open drawer option does not function.

Procedure:

1. Cashier on duty needs to inform the Boutique Manager / in charge when they require use of the “open drawer” option .

2. The “open drawer” will be used in case of:

 Opening and closing cash procedure

 Wrong change/cash refund to the customer and till drawer closed

 Cashier needs to change cash/coins

 Shift handover/cashier handover

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 Cash spot check done by Boutique Manger, Area Manager, Senior Operation Manager and LP Manager Important Note: Any use of the ‘open drawer’ option must be recorded on the cash drawer tracking sheet. Any deviance from the above will be reported to Loss Prevention for further investigation.

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