Ensure the portion size is equal and the dollops are nicely shaped
Prepare 6 crackers at the time (3 of each chutney flavor) and place them carefully in the cup liner
The Sofia tray with all items should be prepared at the back of store area on time
The sampling tray must be brought to the front by the Sales Associate
The products must be explained to the customer
a. The tray must be removed from the glass display counter after each tasting. A colleague must take care of this so that the Sales Associate can remain with the customer b. The tray must be wiped and kept in clean and shiny condition at all the time c. The tasting plates and sugar glass must be cleaned with detergent and wiped after each tasting d. The sampling tray must only be presented by Sales Associates who are fully trained/knowledgeable on the product and always with a smile e. Each tasting needs to be monitored and recorded in the specialty products tasting log sheet (after the tasting is done) f. By end of the day, open jars of chutneys must be kept in the fridge for up to a maximum of 3 weeks g. No customer should be offered a sample from the chutney jar directly
21/11/2023
Version 1
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